Automotive Body Shop Manager - Sussex, DE

i.g. Burton•Milford, DE

27d•Onsite

About The Position

i.g. Burton is seeking a skilled and hard-working Body Shop Manager who is seeking a big opportunity! The right individual will be a self-starter, with a track record of success in delivering customer satisfaction while maintaining attention to detail. Our employees are our strongest asset and have contributed to the continued success of our organization. i.g. Burton is a family owned and operated automotive business. We’re proud to say that we have been serving the local community and providing employment opportunities since 1908 and we invite you to join the i.g. Burton team!

Requirements

Must have excellent interpersonal skills with strong customer service focus.
Must have excellent communication skills, verbal and written.

Nice To Haves

I-Car training and Reynolds experience a plus.

Responsibilities

Manage Body Shop staff and all processes therein.
Maintain good working knowledge of collision and paint repair and estimating skills (preferably with CCC One).
Ensure technician workflows are operating effectively and efficiently and customer needs are prioritized.
Maintain good working knowledge of parts identification and inventory.
Document all repairs and orders in accordance with Company processes and procedures.
Build and maintain excellent rapport and communications with vendors and insurance companies including negotiations with insurance companies.
Lead service management and reconditioning activities.
Maintain the profitability of the department while controlling expenses and ensure customer satisfaction and departmental quality control.
Maintain good working knowledge of all state/federal regulations that affect the operation.
Must be able to speak and read in the English language.
Must be able to maneuver around the property inside and outside.
Must be able to use computer and industry standard associated programs.
Must have a valid driver’s license.
Perform other job related duties as assigned.