Automotive Biller - Title Clerk

LaFontaine Buick GMC • Lansing, MI

4d

About The Position

The Automotive Biller / Title Clerk processes vehicle deals and prepares legal documents for transferring vehicle ownership through the Department of Motor Vehicles (DMV). The role handles registration and title work for new and used vehicles, billing and accounting transactions, warranty and service-contract processing, and reporting on outstanding or problematic title work. It also stays current on title regulations, trains and cross-trains colleagues, and directs the title runner.

Requirements

• High school diploma or GED.
• General telephone skills.
• Typing and documentation skills.
• Good verbal and written communication.
• Dependability.
• Attention to detail.
• Ability to sit for prolonged periods and work at a computer.
• Ability to lift 10 pounds at times.
• Ability to access and navigate the organization's departments.

Nice To Haves

• One year of office clerical work experience.
• Automotive dealership experience.

Responsibilities

• Process new and used vehicles for registration in the state where they will be titled, including through the Computerized Vehicle Registration (CVR) process.
• Prepare tax and title documents and submit legal transfer work to the DMV.
• Verify funds have been collected and the correct lienholder has been paid before processing title applications.
• Check title applications for accuracy and completeness.
• Prepare payoff checks for new vehicles and trade-ins.
• Bill dealer trades and prepare Certificates of Origin.
• Maintain a system for verifying out-of-state titles and a complete list of outstanding title work.
• Report missing or problem titles to management and provide the comptroller with an updated list of outstanding titles at month-end.
• Sign over titles for wholesalers who have paid in full.
• Prepare monthly reports on funds not collected from wholesalers because of missing or incomplete title work.
• Prepare stock cards for new and used vehicles.
• Post vehicle sales and purchases.
• Process and register vehicle warranties and extended service contracts, maintaining a log of contracts processed and mailed.
• Process yearly dealer-tag renewals in conjunction with the comptroller.
• Stay current on title regulations and attend licensing-bureau seminars and available training.
• Cross-train others on daily title-clerk responsibilities.
• Conduct periodic training for F&I managers and sales personnel on title regulations and procedures, and issue written notices when regulations change.
• Direct the title runner in daily routines.
• Prepare invoices listing items sold, services provided, amounts due, and credit terms.
• Issue credit memorandums for returned or incorrectly billed merchandise.
• Prepare credit forms for customers or finance companies.
• Post transactions to accounting records, including worksheets, ledgers, and computer files.
• Access computer files and compile requested reports.
• Perform other tasks as assigned.

Benefits

• Competitive compensation.
• Employee referral program.
• Employee discounts on sales and service.
• Medical, dental, and vision benefits.
• Employer-paid life and AD&D insurance.
• Employee assistance program.
• Pet insurance.
• Voluntary flexible spending account.
• Voluntary life and AD&D insurance.
• Short-term and long-term disability insurance.
• Critical illness and accident insurance.
• Legal and identity theft protection.
• 401(k) with employer match.
• Holiday savings program with employer match.
• Paid time off.
• Holiday pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED