Automotive Biller Title Clerk

LaFontaine Lincoln•Grand Blanc, MI

About The Position

The Automotive Biller / Title Clerk processes vehicle deals and prepares the legal transfer documents required by the Department of Motor Vehicles (DMV). The position handles registration and title work for new and used vehicles, billing and accounting documentation, warranty and service contract processing, and communication with management, sales and finance personnel, wholesalers, and licensing agencies. The role also stays current on title regulations, helps train colleagues, and directs the title runner’s daily routines.

Requirements

  • High school diploma or GED.
  • General telephone skills.
  • Typing skills.
  • Documentation skills.
  • Good verbal and written communication skills.
  • Dependability.
  • Attention to detail.

Nice To Haves

  • One year of office clerical work experience; preferred, but the employer will train the right person.
  • Automotive dealership experience; preferred, but the employer will train the right person.

Responsibilities

  • Process new and used vehicles for registration in the state where they will be titled, including through the Computerized Vehicle Registration (CVR) process.
  • Prepare tax and title documents and submit legal transfer work to the DMV.
  • Verify that funds have been collected and the correct lienholder has been paid before processing title applications.
  • Check title applications for accuracy and completeness.
  • Prepare payoff checks for new vehicles and trade-ins.
  • Bill dealer trades and prepare Certificates of Origin.
  • Maintain a system for verifying out-of-state titles and a complete list of outstanding title work.
  • Report missing or problem titles to management and provide the comptroller with an updated outstanding-title list at month-end.
  • Sign over titles to wholesalers who have paid in full.
  • Prepare a monthly report to management on funds not collected from wholesalers because of missing or incomplete title work.
  • Prepare stock cards for new and used vehicles and post vehicle sales and purchases.
  • Process and register vehicle warranties and extended service contracts, maintaining a log of contracts processed and mailed.
  • Process annual dealer-tag renewals with the comptroller.
  • Stay current on title regulations and attend local licensing bureau seminars and available title-regulation training.
  • Cross-train others on daily title clerk responsibilities.
  • Train F&I managers and sales personnel on title regulations and procedures, and issue written notices when regulations change.
  • Direct the title runner in daily routines.
  • Prepare invoices listing items sold and services provided, amounts due, and credit terms.
  • Issue credit memorandums for returned or incorrectly billed merchandise and prepare credit forms for customers or finance companies.
  • Post transactions to accounting records, including worksheets, ledgers, and computer files.
  • Access computer files and compile requested reports.
  • Perform other tasks as assigned.

Benefits

  • Competitive compensation.
  • Employee referral program.
  • Employee discounts on sales and service.
  • Benefits package including medical, dental, vision, employer-paid life/AD&D, and an employee assistance program.
  • Pet insurance.
  • Voluntary benefits including flexible spending account, life/AD&D, short- and long-term disability, critical illness, accident insurance, and legal and identity theft protection.
  • 401(k) with employer match.
  • Holiday savings program with employer match.
  • Paid time off.
  • Holiday pay.
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