Automotive BDC agent

Executive Acura•North Haven, CT

7h•Onsite

About The Position

Executive Auto Group has proudly served our community for over 50 years and offers long-term career stability. Many of our managers and team members have been with the company for more than 20 years. We are seeking an energetic, professional, and welcoming BDC Agent to create a premium guest experience at Acura by Executive. If you're ready to bring energy, hustle, and personality to a dealership that’s built for success, apply today.

Requirements

Strong communication and people skills
Positive attitude and outgoing personality
Ability to multitask in a fast-paced environment
Comfortable with phones, texting, email, and technology
Strong organizational and follow-up skills
Team player mentality with a strong work ethic
Driven to succeed and make money

Nice To Haves

Sales, customer service, hospitality, or call center experience is a plus
Automotive experience preferred but we will train the right person

Responsibilities

Handle inbound internet leads, phone calls, chat inquiries, and customer follow-up
Set appointments for the sales department and ensure customers arrive excited and prepared
Follow up with unsold showroom traffic and previous customers
Maintain consistent communication through phone, text, and email
Work directly inside VinSolutions CRM to manage customer activity and follow-up
Confirm appointments and help improve show rates
Assist with dealership marketing campaigns and customer retention efforts
Deliver exceptional customer service with every interaction
Work closely with the sales team to help drive dealership growth and performance