Automotive Appointment Coordinator

Ciocca Management Company IncFlemington, NJ
Onsite

About The Position

Ciocca Automotive is seeking an Appointment Coordinator to join our service team. If you desire to work in a positive, encouraging environment and start an exciting new career, now is your chance! With 53 dealerships and growing, there are many opportunities for advancement.

Requirements

  • Previous experience in a customer service-related fields welcomed, but not required
  • An excellent teammate with a collaborative attitude and eagerness to improve
  • Listen carefully to customer needs and concerns
  • Ability to build rapport with clients
  • Extraverted and friendly attitude
  • Prompt and courteous demeanor

Responsibilities

  • Manage inbound service appointment phone calls
  • Make outbound appointment calls with dealer provided prospecting list
  • Check vehicle service history and look for open recalls
  • Advise customers of recommended services
  • Establish relationships with customers

Benefits

  • Proven career path, promotional opportunities
  • Employee discounts: purchases, repair, service
  • 401(k) Retirement Plan (with employer match)
  • Employee Referral Bonus Program
  • Paid Holidays & Paid Time Off
  • Insurance package: including medical, dental, prescription and vision
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