Automotive Cashier/Appointment Coordinator - Toyota

THE ROBERT LARSON AUTOMOTIVE GROUP INC•Tacoma, WA

2h•Onsite

About The Position

Toyota of Tacoma is hiring a Cashier / Appointment Coordinator to support our busy service department. This role combines customer checkout and appointment scheduling—ideal for someone who is organized, reliable, and comfortable handling both phones and in-person customer interactions. You’ll help customers at the beginning and end of their visit—scheduling appointments, checking them out, and keeping things moving. If you’re organized, dependable, and good with people, this is a solid role with a clear routine.

Requirements

Friendly and professional with customers
Able to stay organized while handling multiple tasks
Comfortable answering phones and working on a computer
Reliable and shows up ready to work
Team player with a positive attitude
High school diploma or general education degree (GED); or one to three months related experience and/or training or equivalent combination of education and experience
Basic mathematical aptitude
Clear and concise communication skills
Customer service experience
Ability to independently problem solve
Ability to perform each essential duty satisfactorily

Responsibilities

Greet customers and handle service checkout
Process payments accurately (cash, card, etc.)
Schedule service appointments by phone and in person
Answer incoming calls and direct customers as needed
Help keep the service drive organized and running smoothly
Support the team with light administrative tasks

Benefits

Pay: $37,440 – $44,000 annually
Consistent Schedule: Stable, full-time hours
Team Environment: Supportive service department
Variety in Your Day: Front desk + coordination work
Growth Opportunity: Potential to move into advisor or admin roles
Medical, Vision & Dental Insurance
Company-Paid Life & AD&D Insurance
Additional Coverage: Supplemental Life & AD&D, LTD, Accident, Hospital Indemnity, Pet Insurance
Wellness Programs: Employee Assistance Program (EAP), KOFE financial wellness program
Retirement: 401(k) with company match and multiple contribution options
Time Off & Holidays: PTO accrual from day one plus paid holidays
Employee Perks: Vehicle Purchase Program with exclusive pricing