Automotive Service Appointment Coordinator

Sheehy Lexus Of RichmondRichmond, VA

About The Position

Sheehy Auto Stores is seeking a Service Appointment Coordinator to join our growing service team. With more than 25 locations and leading automotive brands, we believe great people drive great results. Sheehy Auto Stores has been named a 2024 and 2025 Top Workplace in Washington, DC, Baltimore, and Richmond! Sheehy Auto Stores is one of the country's Top 30 Private Dealer groups, representing some of the industry's best brands across over 25 locations. Sheehy Auto Stores prides itself on finding the best team members, both experienced and new to the industry, who have that desire to achieve. If this sounds like you, we want YOU to be part of our team!

Requirements

  • Strong computer skills (Outlook, Excel, Word; dual screens a plus)
  • Excellent customer service and communication skills
  • Reliable, detail-oriented, and eager to learn
  • Valid driver’s license and clean driving record

Responsibilities

  • Schedule and confirm service appointments
  • Communicate with customers via phone, online, and chat
  • Follow up after service visits to ensure satisfaction
  • Support service team efficiency and customer engagement

Benefits

  • Health, Dental & Vision Insurance
  • PTO starting day one
  • Paid training & career advancement
  • 401(k) with profit sharing
  • Paid maternity & paternity leave (after 1 year)
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