Automation Specialist 3

OuterBox • Copley Township, OH

2d • $70,000 - $85,000 • Remote

About The Position

As an Automation Specialist at OuterBox, you will be a key player in designing sophisticated marketing automation workflows that deliver highly personalized customer experiences. You'll build and execute campaigns, bringing personalized experiences to life. Your passion for innovation and data-driven optimization will be essential as you collaborate with Email Marketing Specialists and the User Experience team to drive exceptional results for our clients.

Requirements

• 4+ years of experience preferred. Demonstration of exemplary performance may supersede the experience requirement.
• 3+ years of experience in Salesforce Marketing Cloud Engagement (MCE) and AMPscript
• Experience with relational databases and SQL
• Working knowledge of HTML / CSS to complement drag-and-drop email builds
• Proficient understanding of email marketing and KPIs
• Strong communication skills (written, verbal, as well as visually through diagrams and concepts)
• Excellent problem-solving skills to create innovative solutions to complex problems
• Attention to detail and time management skills
• Actively stays up to date with the latest trends in email marketing and automation.
• Must be located in the USA.
• We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Nice To Haves

• Additional experience in other Email Service Platforms (ESP) such as Klaviyo, ActiveCampaign, SharpSpring
• Knowledgeable about cross-inbox & cross-device compatibility
• Understanding of email authentication protocols
• Good grasp of web analytics, experience with Google Analytics

Responsibilities

• Design and implement sophisticated workflows that drive personalized customer experiences through complex triggers and various audience creation methods, from Salesforce entry events to querying relational databases with SQL.
• Collaborate with the team to ideate on customer lifecycle stages and segmentation strategies, contributing to a comprehensive audience engagement roadmap for clients.
• Maintain open and effective communication with team members and stakeholders to align on automation strategies, workflow objectives, and performance insights, ensuring all plans meet campaign goals and marketing objectives.
• Continuously monitor the performance of all active workflows and automations to ensure quality and effectiveness, and make optimization recommendations as necessary.
• Maintain robust data models and attribute definitions, enabling scalable audience segmentation and supporting dynamic content personalization for campaigns and landing pages.
• Ensure all automated marketing practices comply with legal standards and industry best practices, maintaining a focus on data privacy and system reliability.
• Additional duties, as assigned

Benefits

• Generous paid time off
• Healthcare coverage
• Retirement savings options
• Professional development opportunities
• Additional perks designed to help you stay healthy, productive, and fulfilled both at work and at home.
• Health Insurance
• 401(k) & Retirement Savings
• Generous Paid Time Off
• Flexible Scheduling
• Remote-First Culture
• Professional Development
• Employee Referral Program
• And more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed