Automation Analyst

Auto-Owners Insurance • Lansing, MI

1d • Hybrid

About The Position

Auto-Owners Insurance, a top-rated insurance carrier, is seeking an entry-level Automation Analyst to join our Automation Support team. Support analysts primarily answer automation questions from the agencies who sell our insurance on the phone or through a web chat. We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, this specific role could have the flexibility to work from home up to 3 days per week. Please note that we are not currently hiring fully remote positions.

Requirements

• Associate’s degree, bachelor’s degree, or equivalent experience
• High level of computer skills
• Above average communication skills (written and verbal)
• Great customer service attitude
• Ability to work in the U.S. without current or future sponsorship

Nice To Haves

• Insurance and/or agency experience

Responsibilities

• Answer automation questions from agencies via phone or web chat.

Benefits

• Friendly work environment
• Structured training program
• Employee mentoring
• Competitive base salary
• Matched 401(k)
• Fully-funded pension plan (once vested)
• Bonus programs
• Generous paid time off including holidays, vacation days, personal time, and sick leave

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree