Senior Test Automation Analyst

JPMorganChase•Wilmington, NC

About The Position

As a Senior Associate in the Credit Card Technology team, you will design, build, and maintain an in-house Test Automation Framework that supports continuous delivery across critical financial products. You will collaborate with product and engineering teams to ensure quality throughout the development lifecycle and help deliver software more efficiently. The role also involves responsible use of AI-assisted tools for test case generation, automation code scaffolding, log analysis, and defect summarization.

Requirements

Bachelor's or Master's degree in Computer Science or a related field.
3 years of experience building and maintaining test automation frameworks using behavior-driven development tools such as Selenium, Cucumber, JUnit, or Fitnesse.
3 years of experience with open-source test automation tools.
3 years of experience with Continuous Integration and Deployment practices and tools, including Jenkins or equivalent, Maven, and Git.
3 years of experience working in Agile teams, including creating test strategies and test scenarios from product backlog refinements.
Strong verbal and written communication skills, including the ability to present test results clearly to diverse audiences.
Demonstrated ability to build prompt templates and review checklists that produce repeatable, auditable AI-assisted outputs.
Collaborative mindset and ability to adapt to changing project needs in cross-functional teams.
Must be authorized to work for any employer in the US; immigration sponsorship or transfer of an employment visa is not available.

Nice To Haves

4 years of experience in a financial services environment with working knowledge of credit card products.
4 years of experience with application testing and monitoring frameworks such as JMeter, AppDynamics, or Geneos.

Responsibilities

Design, develop, and maintain automated test cases that validate user acceptance criteria for new and existing features.
Build and expand end-to-end test automation for existing workflows and integrate tests with CI/CD pipelines for continuous validation.
Collaborate with Product Owners, Product Managers, and Technology partners to understand requirements and design effective test plans.
Participate in Agile ceremonies, including backlog prioritization, story mapping, story refinement, sprint reviews, and demos.
Provide effort estimates for user stories using planning poker and similar techniques.
Develop and implement testing best practices across the project team and drive continuous process improvement.
Assist with manual testing when automation is not feasible to ensure comprehensive test coverage.
Communicate test progress, results, and issues clearly to product teams and stakeholders.
Train developers and Product Owners to create and modify automated test cases.
Use AI-assisted tools responsibly to accelerate test case generation, automation code scaffolding, log analysis, and defect summarization.