Automated Line Operator III (Lab)

DaVita Kidney Care

1d•Onsite

About The Position

The Automated Line Operator III (Lab) assists the supervisor and manager with department workflow, scheduling, and organization. The role partners with interdepartmental teams and instrument support teams to support and optimize complex processes in a regulated environment. It tracks department competencies and daily forms and assists with updates to department policies. The position also supports Automated Line Operator I and II tasks and other duties identified by the supervisor or manager. When the supervisor or manager is absent, this teammate serves as the point person for teammates and is accountable for daily operations. The position reports to the Supervisor/Manager, Clinical Support (Lab). The role monitors automated line performance during production runs, communicates issues to departments, makes adjustments within the scope of training, and escalates issues when appropriate. It works with instrument support teams to resolve automation issues and improve processes, reviews operational data and reports, and supports the development and testing of automated workflows. It also helps coordinate operator competencies, schedules, staffing, and daily workflow.

Responsibilities

Monitor automated line performance during production runs and communicate when performance is suboptimal.
Make production-run adjustments within the scope of training and escalate issues to higher-level support staff when appropriate.
Work with instrument support teams to identify and resolve track automation issues and collaborate on process improvements.
Optimize and maintain automated or semi-automated processes to improve efficiency, throughput, robustness, and quality.
Review DMS data with bi-hourly updates to identify potential turnaround-time impacts proactively.
Review line status reports and communications to determine necessary adjustments.
Review and edit projections.
Work with Automated Line Operators on troubleshooting and process improvements.
Develop automation standard operating procedures and test automated line workflows.
Conduct daily homerooms.
Create content for Automated Line Operator meetings.
Complete Automated Line Operator competencies and maintain the competency tracker.
Create and maintain the Automated Line Operator schedule and monitor daily workflow, staffing, and scheduling needs.
Sign off on and conduct the final check of maintenance logs.
Perform Automated Line Operator I and II duties.
Assist with department workflow, scheduling, organization, daily forms, and policy updates.
Serve as the point person for teammates and be accountable for daily operations in the supervisor's or manager's absence.
Perform other duties as assigned.