Automated Affidavit Representative

Column Software

10d•$55,000 - $62,000•Remote

About The Position

The Automated Affidavits Representative supports Column’s affidavit operations from generation through completion. This role monitors automated affidavit workflows, reviews and signs affidavits, resolves exceptions, and helps ensure our affidavit processes remain accurate, efficient, and compliant. This person will also support affidavit compliance by researching state, jurisdiction, publication, signing, and notarization requirements and helping translate those requirements into clear processes, documentation, and workflow improvements.

Requirements

Strong attention to detail and the ability to identify errors, inconsistencies, and potential compliance concerns
Strong research skills with the ability to interpret requirements and translate findings into clear operational processes
Interest or experience in compliance, legal operations, regulatory research, document processing, or a related area
Strong organization and time management skills with the ability to manage high volume workflows and competing deadlines
Good judgment and the ability to determine when an issue can be resolved independently and when it should be escalated
Strong written communication and documentation skills
Comfortable learning and working across multiple systems and automated workflows
Comfortable serving as an authorized signer on behalf of Column
Reliable, adaptable, and able to maintain accuracy in a deadline driven environment
Exceptional attention to detail with the ability to identify errors, inconsistencies, and potential compliance concerns
Strong research skills and the ability to interpret requirements and turn findings into clear, actionable information
Strong written communication and documentation skills
Strong organization and time management skills with the ability to manage high volume workflows and competing deadlines
Good judgment and the ability to recognize when something does not look right, investigate further, and escalate when appropriate
Comfortable learning and working across multiple systems and automated workflows
Ability to work independently, take ownership of assigned work, and consistently meet deadlines and service level expectations
Comfortable serving as an authorized affidavit signer on behalf of Column
Experience working in a technology or SaaS environment

Nice To Haves

Experience with affidavits, notarization, legal notices, or other legal documents
Experience in compliance, legal operations, regulatory research, or a similar environment
Experience researching state or jurisdiction specific requirements
Experience working with electronic notarization or Remote Online Notarization processes
Experience working in a high volume document processing or operations environment
Experience maintaining compliance documentation, standard operating procedures, or internal knowledge resources
Experience identifying process improvements or opportunities for automation
Notary experience

Responsibilities

Monitor and manage automated affidavit workflows, including identifying and resolving affidavits that require manual review or action
Review affidavits for accuracy, completeness, and compliance
Serve as an authorized affidavit signer on behalf of Column and support electronic notarization
Monitor changes to affidavit requirements and help determine their impact on existing processes, templates, and workflows
Identify potential compliance gaps or unclear requirements and escalate when additional legal or operational review is needed
Partner with internal teams to implement confirmed requirements into affidavit templates, processes, documentation, and automation
Manage affidavit queues and prioritize work based on deadlines, urgency, and service level expectations
Identify and resolve errors, missing information, workflow failures, and other exceptions that could delay affidavit completion
Identify recurring issues, manual work, and opportunities to improve the accuracy, efficiency, or automation of the affidavit process