Service Sales Representative - Automated Logic

Carrier • Wallingford, CT

2d • $64,500 - $129,500 • Onsite

About The Position

At Automated Logic, we've been developing and supporting intelligent building solutions that have helped customers, including small businesses to Fortune 500 corporations, operate their buildings more efficiently for over 40 years. Our products help reduce energy consumption, lower utility, operating and maintenance costs, and improve indoor air quality, occupant comfort, and productivity. Technology that supports the buildings and industry of today and tomorrow requires a wide range of talents and skill Sets.

As a Service Sales Representative, you will play a crucial role in expanding Automated Logic’s (ALC) customer base and consistently exceeding sales targets. We are seeking a proactive self-starter who thrives in a fast-paced environment, excels at consultative relationship-building, and delivers exceptional customer service. In this role, you will establish strategic business relationships that drive outside sales performance while gaining hands-on experience to build a successful, long-term sales career.

We are seeking a Service Sales Professional supporting various Outside Sales activities and customer relationship management for Automated Logic. Responsible for supporting the company's interests and establishing business relationships to enhance outside sales performance. This position is field-based, candidates must reside in or near Wallingford, CT, to accommodate regular local client visits.

Requirements

• High School Diploma/GED or completion of an accredited trade/technical school program
• 1+ years of B2B or direct sales experience
• Ability to travel locally to client sites and facilities as required by job duties.
• Applicants must be legally authorized to work in the United States. We are unable to offer sponsorship for employment visa status for this position.

Nice To Haves

• Bachelor’s Degree in Mechanical or Electrical Engineering, Industrial or Construction engineering, Business, or Accounting,
• 3+ years of HVAC controls or building automation sales experience.
• Proven sales or hands-on experience in Building Automation Systems (BAS), HVAC controls, commercial construction, electrical, or plumbing trades.
• Strong technical aptitude with the ability to read and interpret engineering blueprints, mechanical drawings, and system schematics.
• Ability to convert complex technical features (e.g., BAS integration, air quality controls) into compelling financial and operational value propositions for clients.
• Experience uncovering upsell opportunities for add-on solutions, including remote monitoring tools, software analytics platforms, and retrofits.
• Proficiency using CRM systems (e.g., Salesforce) to track leads, manage recurring contract renewals, and maintain accurate revenue forecasts.
• Skill in navigating long sales cycles, managing pricing discussions, and securing long-term service agreements with building owners and facility managers.
• Ability to communicate complex technical concepts clearly and effectively to diverse stakeholders, from C-suite executives to facility engineers.
• Demonstrated ability to work alongside field technicians, project managers, and engineering teams to identify service leads and execute client handoffs.
• Strong organizational skills to balance high-volume administrative contract tracking with proactive sales outreach and client visits.

Responsibilities

• Generate service contract renewals and support recurring revenue streams.
• Identify opportunities to offer value-added services, such as remote monitoring, analytics platforms, or system upgrades.
• Educate clients on new products and services within the automation portfolio.
• Assist in onboarding new customers or transitioning from installation to service agreements.
• Track service contracts, warranties, and maintenance schedules.
• Report on service sales pipeline and forecast revenue.
• Develop and pursue new sales opportunities through provided leads while expanding sales in existing accounts.
• Work closely with technical teams (engineering, field technicians) to understand service requirements and relay customer needs.
• Maintain accurate CRM while reporting service sales, pipeline and forecast revenue.
• Coordinate with project managers to meet customer expectations.
• Customer service mindset with a sales-driven approach.

Benefits

• Health Care Benefits: Medical, Dental, Vision; Wellness incentives
• Retirement Benefits
• Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
• Disability: Short-term and long-term disability
• Life Insurance and Accidental Death and Dismemberment
• Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
• Tuition Assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED