Autobody Repair Planner- Capital Chevrolet Buick GMC Calgary

Capital GMC Buick Cadillac•Calgary, AB

2d•Onsite

About The Position

As an Autobody Repair Planner, your primary responsibility is to facilitate the smooth and efficient operation of our autobody repair facility. You will play a crucial role in coordinating repair processes, ensuring that vehicles are accurately assessed, and repair work is efficiently scheduled. Your objective is to optimize workflow, enhance customer satisfaction, and contribute to the overall success of our autobody shop.

Requirements

Minimum of three to five years of hands-on experience in a professional autobody shop environment
Proven experience in autobody repair planning or a related field
Strong knowledge of automotive repair processes and industry standards
Excellent organizational and multitasking abilities
Effective communication skills, both verbal and written
Familiarity with computerized estimating and repair planning software
Customer-focused with a commitment to delivering high-quality service

Responsibilities

Conduct thorough assessments of damaged vehicles, identifying repair needs and documenting necessary work
Collaborate with technicians and estimators to gather detailed information on required repairs
Develop comprehensive repair plans, outlining the step-by-step process for each vehicle
Determine the required materials, parts, and labor necessary for successful repairs
Consult with the production team to establish realistic timelines for completion
Serve as a liaison between customers, insurance companies, and internal teams
Communicate repair details and timelines clearly to customers, addressing any concerns or questions
Coordinate with the parts department to ensure timely availability of necessary components
Efficiently schedule repair work to maximize productivity and meet deadlines
Monitor the progress of ongoing repairs, making adjustments as necessary to address any delays or issues
Collaborate with other departments to streamline workflow and optimize resource allocation
Conduct final inspections to ensure that repairs meet high-quality standards before vehicles are returned to customers
Address any discrepancies or issues promptly, working closely with technicians to resolve problems
Maintain accurate and up-to-date records of repairs, parts used, and other relevant information.
Generate reports detailing repair progress, key metrics, and areas for improvement