Auto Service Manager

AAF Management Group Inc • Paramus, NJ

2d • Onsite

About The Position

We are seeking a dynamic and experienced Automotive Service Manager to lead our service department to new heights. The ideal candidate will have a strong background in automotive service management, with a focus on driving revenue and delivering exceptional customer experiences. If you are passionate about building a winning team, we encourage you to apply and become a key part of our growing organization.

Requirements

• Minimum of 5 years of management experience in an automotive service environment
• Knowledge of CDK service management systems is advantageous
• Proven ability to drive revenue and improve customer satisfaction
• Strong leadership, communication, and interpersonal skills
• Excellent organizational and problem-solving skills
• Focused on achieving results and continuous improvement

Responsibilities

• Oversee daily operations of the service department, ensuring efficient workflow and high-quality service delivery
• Drive revenue growth through effective sales strategies, upselling needed work, and customer retention initiatives
• Lead, motivate, and develop a high-performing service team to achieve departmental goals
• Ensure customer satisfaction by providing excellent service, resolving issues promptly, and maintaining strong relationships
• Manage service department metrics, including productivity, profitability, and customer feedback
• Collaborate with parts and sales teams to optimize overall dealership performance
• Maintain compliance, company policies, and manufacturer requirements

Benefits

• Supportive work environment
• Opportunities for professional development
• A chance to make a meaningful impact in the automotive industry
• Big pay plan
• Potential to earn more as you increase and build out your Team

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed