Auto Parts Supervisor - Old Hickory - 1st shift

Carvana • Old Hickory, TN

4d

About The Position

The Auto Parts Supervisor is a front-line supervisor role responsible for directly managing and developing a team of hourly associates in a Carvana Inspection Center to achieve production targets. The role oversees vehicle movement and inspection-center work, supports safe and efficient repairs, and helps ensure inventory meets Carvana’s mechanical and cosmetic quality standards. The supervisor works with the Inspection Center General Manager to determine whether inventory should be repaired or rejected based on repair costs and vehicle quality.

Requirements

• High school diploma or GED equivalent.
• Experience using computers.
• Must be at least 18 years of age.
• Demonstrated functional expertise in one or more areas of Carvana’s reconditioning process.
• Demonstrated understanding of current reconditioning processes and lean principles.
• Valid driver’s license with a clean driving record: no DUIs and no more than two moving violations in the last three years.
• Ability to lift up to 60 pounds independently, primarily from knee to shoulder height, with additional lifting from various levels.
• Ability to stand for extended periods and frequently stretch, reach, walk, stoop, push, and pull in an environment that may be cold, hot, noisy, wet, or have vehicle-maintenance fumes or odors.
• Ability to use safety equipment, which may include a face shield or goggles, non-slip shoes, gloves, a mask, and other protective garments and equipment.
• Ability to maintain high volume and high-quality work in a fast-paced environment.
• Ability to delegate tasks effectively to team members.
• Ability to communicate and interact effectively and professionally with others.
• Ability to communicate clearly and concisely, both orally and in writing.
• Ability to multitask and prioritize effectively.
• Ability to resolve complex issues with guidance from others.
• Ability to work overtime, on weekends, and variable schedules as necessary.

Responsibilities

• Manage the safe movement of cars into and out of the Inspection Center for repairs while meeting or exceeding production and quality goals.
• Meet or exceed inventory production goals on a daily, weekly, and monthly basis.
• Oversee assigned team members’ day-to-day activities, identify strengths and weaknesses, and determine improvement opportunities and steps.
• Engage, coach, develop, and manage the performance of assigned associates; provide feedback and demonstrate desired skills.
• Create a work environment that encourages positive communication, team cohesion, and adherence to Carvana’s Values.
• Communicate expectations, performance measures, and goals clearly to team members.
• Prevent and resolve conflicts among team members.
• Monitor adherence to systems, policies, procedures, and performance standards.
• Review and approve identified mechanical and physical defects of incoming inventory.
• Lead production associates and partner with the Inspection Center General Manager to repair or reject vehicles based on estimated repair costs and overall vehicle quality.
• Train production associates to use Quality Control standards to identify and complete repairs effectively and efficiently the first time.
• Complete repairs effectively and efficiently to minimize rework, re-checks, and production delays.
• Work conscientiously to reduce the risk of injury from spills and other preventable hazardous conditions.
• Manage multiple associates, including their development and performance.

Benefits

• Medical, dental, and vision benefits.
• 401(k) with company match.
• Perks including student loan payments, vehicle discounts, and pet benefits.
• Wellness program supporting physical and mental health.
• Access to opportunities to expand skills and share knowledge across the organization.
• Promotions from within and opportunities for varied and rapid career development.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED