Auto Parts Advisor
About The Position
This role involves assisting both internal and external customers at the front and back counters to determine their parts needs. The Auto Parts Advisor will inform customers about companion part requirements and current specials, utilize a database to locate or order parts, and process credit card transactions. Additionally, they will schedule appointments for the installation of special-order parts, handle phone calls providing price quotes and other information, and maintain a high level of service for all customers. A neat and organized work environment is also expected.
Requirements
- Minimum 1 year experience preferred
- Outstanding customer service and communication skills
- Ability to maintain accuracy in a fast-paced environment
- Ability to effectively use a computer, email, and other internet based systems
- Previous experience in a dealership or automotive environment preferred
- High school diploma or equivalent preferred
- Ability to maintain regular attendance
- Valid Driver's license and acceptable driving record
- Must be eligible to work in the United States
- Ability to lift up to 50lbs
Responsibilities
- Assist internal customers at our back counter in determining correct parts needed
- Assist external customers at front counter in determining correct parts needed
- Informs customers of companion part requirements and specials
- Use database to locate or order parts
- Process credit card transactions
- Schedule appointments for install of special-order parts
- Answer phone calls, provide price quotes and other information
- Provide high level of service to internal and external customers
- Maintain organization and a neat work environment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1-10 employees
