Experienced Auto Glass Installation Technician

Safelite • Arlington, TX

2d • $23 - $30

About The Position

Safelite is hiring experienced auto glass technicians, with placement at the Technician, Senior Technician, or Master Technician level based on experience, qualifications, technical capabilities, and certifications. Technicians provide vehicle glass repair and replacement services at a Safelite Shop or Mobile Glass Shop, with a focus on safety, quality, and customer service. The work also includes recalibrating automotive safety systems, using Safelite tools and technologies, and communicating with customers. Senior and Master Technicians may additionally support technician development through technical guidance, coaching, and mentoring. Safelite describes career growth opportunities and provides paid training and tools and resources for the role.

Requirements

• Proven experience as an Auto Glass Technician; 2+ years is preferred.
• Technician placement typically requires 1+ years of vehicle glass installation, repair, replacement, recalibration, or closely related automotive service experience.
• Senior Technician placement typically requires 3+ years of vehicle glass experience, demonstrated technical proficiency and quality performance, and ability to work independently.
• Master Technician placement typically requires 5+ years of vehicle glass experience, advanced technical expertise, and demonstrated mentoring, coaching, or training capability.
• Valid state-issued driver’s license and any other licenses required by applicable laws to operate a company vehicle.
• Ability to regularly lift and carry up to 35 pounds and occasionally up to 50 pounds.
• Ability to stand for extended periods and work in tight spaces, bend, and twist.
• Ability to safely and effectively use a variety of hand tools and power tools.
• Ability to operate a motor vehicle in accordance with applicable laws and agreement to monitoring via in-cab vehicle safety camera/video surveillance technology.
• Professionalism and commitment to outstanding customer service and exceeding customer expectations.
• Ability to work outside for extended periods in varied weather conditions and extreme temperatures.
• Ability to work with chemicals, including flammable chemicals, as applicable to the Safelite Way of Fitting.
• Ability to work scheduled days with flexibility in start and end times to accommodate customer needs.
• Proficiency with computerized diagnostic tools for recalibrations and troubleshooting.
• Problem-solving and troubleshooting skills, both independently and collaboratively.
• Ability to read, write, and interpret English and technical directions.
• Ability to communicate orally by phone and in writing via computer or other electronic means.
• Ability to maintain a professional appearance and comply with company uniform and PPE policies.
• Ability to maintain stable performance under professional or personal pressure, including time pressure and productivity measures.

Nice To Haves

• High school diploma, GED, or equivalent (preferred).
• Passion for craftsmanship and quality work.
• Interest in emerging vehicle technology and ADAS systems.
• Desire to continue growing within the trade.
• Interest in mentoring others for Senior and Master Technician levels.

Responsibilities

• Provide vehicle glass repair and replacement services efficiently, with a focus on safety, quality, and exceptional customer service.
• Clean customer vehicles after each job.
• Recalibrate automotive safety systems, troubleshoot issues, and complete diagnostic testing.
• Operate Safelite tools and technologies, including True Seal®, Ezi-Wire™, Glass Table System (GTS), applicable chemicals, work order and customer administration systems, and Mobile Resource Management (MRM) technology.
• Safely operate company and customer vehicles throughout the workday.
• Communicate with scheduled customers in person, by text, and by phone; present, promote, and sell Safelite promotional items and services.
• At Senior and Master Technician levels, serve as a technical resource, support technician development, share best practices, and assist with coaching and mentoring.
• Perform other duties as assigned.
• Comply with company policies and standards.

Benefits

• 401(k) plan with company matching.
• Medical plans.
• Paid time off, holidays, and volunteer days.
• Program to buy additional PTO or sell unused time, up to 16 hours.
• Up to $5,250 annually in tuition reimbursement.
• Paid training and tools and resources for success.
• Career pathway from Technician to Senior Technician to Master Technician, with opportunities in mentorship, training, and leadership.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed