Auto Field Adjuster
About The Position
National General is a part of The Allstate Corporation, offering home, auto, and accident and health insurance, as well as other specialty niche insurance products. The Auto Field Adjuster is responsible for working in the field to assess vehicle damage, conduct on‑site inspections, and accurately document losses. This role includes writing repair estimates in accordance with company guidelines, taking detailed photographs of vehicle damage, and managing the full estimating process, including supplements and negotiations with repair facilities and other vendors. The appraiser schedules and completes inspections efficiently, maintains thorough documentation, and communicates clearly with customers and partners. A strong focus on exceptional customer service is essential, ensuring customers are informed and supported throughout the claims process. We are seeking an experienced Auto Field Adjuster to join our field estimating team in the Philadelphia, PA market, with primary coverage in the Doylestown, PA and King of Prussia, PA areas. This is a field‑based, territory‑assigned role, and the ideal candidate will reside within or close to this service area. The successful candidate will bring proven expertise in auto damage assessment, strong proficiency with CCC One estimating software, and demonstrated negotiation and time‑management skills. A customer‑focused mindset is essential, as this role plays a critical part in delivering timely, accurate, and high‑quality service to our policyholders.
Requirements
- Proven expertise in auto damage assessment
- Strong proficiency with CCC One estimating software
- Demonstrated negotiation skills
- Demonstrated time‑management skills
- Customer-focused mindset
- Authorization to work in the United States
Nice To Haves
- Reside within or close to the Doylestown, PA and King of Prussia, PA service area
Responsibilities
- Applies mastered content in interpretations of all policy types written by the company and assists leadership in formal and ad hoc training
- Negotiates settlements, makes settlement payments and documents all activities in the most complex of files
- Interprets regulatory compliance and fair claims practices
- Builds mastered relationships with both internal and external customers
- Exhibits mastery estimating fundamentals in order to create estimates of damages on 1st and 3rd party material damage losses of all severities
- Assess vehicle damage
- Conduct on‑site inspections
- Accurately document losses
- Write repair estimates in accordance with company guidelines
- Take detailed photographs of vehicle damage
- Manage the full estimating process, including supplements and negotiations with repair facilities and other vendors
- Schedule and complete inspections efficiently
- Maintain thorough documentation
- Communicate clearly with customers and partners
- Ensure customers are informed and supported throughout the claims process
Benefits
- Total compensation for this role may include additional components, such as incentive pay (for example, commission or bonus), if applicable.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
