Auto Collision Parts Coordinator

Boyd Group Services•Jacksonville, FL

1d•$16 - $21

About The Position

The Parts Coordinator provides an exceptional customer experience by managing the parts process for each repair order, including ordering, receiving, storing, dispatching, and returning parts. The role helps ensure parts are accurate, high quality, and available in a timely manner according to the production schedule and vehicle needs. The coordinator works with vendors and shop team members to source, verify, track, and distribute parts; record invoices and supplemental parts in the Management Information System (MIS); and reconcile vendor invoices and credit memos. The role also monitors vendor performance and ensures negotiated discounts are applied to maintain appropriate profit margins.

Requirements

High school diploma or equivalent.
1–3+ years of experience working with automotive parts.
Customer-service orientation and strong organizational ability to manage pressure, conflicting demands, and task priorities.
Ability to take initiative in problem-solving situations.
I-CAR Registered, working toward Gold Class certification.
Effective verbal and written communication skills.
Strong attention to detail and a high degree of accuracy.
Ability to manage a fast-paced environment, multitask, and work under pressure.
Working knowledge of vehicle repair practices.
Working knowledge of Summit and Repair Centre management information systems.
Working knowledge of Mitchell and Audatex.
Experience or working knowledge of Car-part, Progi, APU, and LKQ B2B parts sourcing.
Solid problem-solving abilities.
Above-average computer proficiency and organizational skills.
Ability to succeed in a fast-paced environment and work well with others to achieve common goals.
Ability to frequently bend, crouch, reach, and handle tools.
Ability to lift more than 50 pounds of materials.

Nice To Haves

Experience with auto body parts.

Responsibilities

Ensure consistent execution of the WOW (Wow Operating Way) plan.
Communicate customer requests and needs to appropriate team members.
Work with vendors to order and receive parts specified on repair orders, confirming their quality, correctness, and quantity.
Identify parts needed to complete repairs in the shop.
Distribute parts to the shop in a timely manner according to the production schedule.
Enter parts invoices into the recommended Management Information System (MIS).
Label and track parts by repair order number and store them with the vehicle and/or scheduled repairs.
Communicate Parts Price Changes (Parts Price Increases) to required team members.
Order and receive supplemental parts in the MIS.
Monitor the performance of parts, materials, and sublet vendors.
Reconcile the parts vendor invoice history report daily.
Ensure invoices and credit memos are posted and filed or scanned in a timely manner.
Ensure vendor invoices include the correct negotiated discount to maintain proper profit margins.
Perform other duties as assigned.

Benefits

Annual paid time off plans.
Two weeks of paid parental leave for full-time employees who work at least 30 hours per week.
Six paid holidays annually.
Medical, prescription drug, dental, and vision insurance effective Day 1.
401(k) retirement plan with company match.
Employer-paid short-term disability and life insurance.
Additional voluntary life insurance.
Continuing education opportunities.
Free prescription or non-prescription safety glasses annually.
Annual voluntary uniform stipend.
Voluntary daily pay option.
Potential bonus opportunities tied to individual or business initiatives.