Auto Body Parts Coordinator

Boyd Group Services•Bullhead City, AZ

19d•$16 - $20

About The Position

The Parts Coordinator is responsible for providing an exceptional customer experience by managing the process of ordering, receiving, storing, dispatching, and returning parts for each repair order. The role verifies the accuracy and quality of parts received in a timely manner according to the production schedule and vehicle needs, and supports the successful completion of repairs. Gerber Collision & Glass describes its workplace as a supportive environment focused on helping employees grow and perform at every touchpoint in collision and glass services.

Requirements

High school diploma or equivalent.
1–3+ years of experience working with automotive parts; auto body parts experience is a bonus.
Customer-service orientation and strong organizational ability to manage pressure, conflicting demands, and task priorities; takes initiative in problem-solving situations.
I-Car Registered and working toward Gold Class certification.
Communicate effectively, verbally and in writing.
Strong attention to detail and a high degree of accuracy.
Ability to manage a fast-paced environment, multitask, and work under pressure.
Working knowledge of vehicle repair practices.
Working knowledge of Summit and Repair Centre management information systems.
Working knowledge of Mitchell and Audatex.
Experience or knowledge with Car-part, Progi, APU, and LKQ B2B parts sourcing.
Solid problem-solving abilities.
Above-average computer proficiency and organizational skills.
Ability to succeed in a fast-paced working environment and work well with others to achieve common goals.
Frequently bend, crouch, reach, and handle tools.
Lift materials weighing in excess of 50 pounds.

Nice To Haves

Auto body parts experience.

Responsibilities

Ensure consistent execution of the WOW (Wow Operating Way) plan.
Communicate customer requests and needs to appropriate team members.
Work with vendors to order and receive parts listed on repair orders, confirming their quality, correctness, and quantity and identifying the parts needed to complete shop repairs.
Distribute parts to the shop in a timely manner according to the production schedule.
Enter parts invoices into the recommended Management Information System (MIS).
Label and track parts by repair order number and store them with the vehicle and/or scheduled repairs.
Communicate Parts Price Changes (PPI) to required team members.
Order and receive supplemental parts in the MIS and monitor the performance of parts, materials, and sublet vendors.
Reconcile the parts vendor invoice history report daily.
Ensure invoices and credit memos are posted and filed or scanned promptly.
Verify that vendor invoices include the correct negotiated discount to maintain proper profit margins.
Perform other duties as assigned.

Benefits

Annual paid time off (PTO) plans.
Two weeks of paid parental leave for full-time employees working a minimum of 30 hours per week.
Six paid holidays annually.
Medical, prescription drug, dental, and vision insurance effective on Day 1.
401(k) retirement plan with company match.
Employer-paid short-term disability and life insurance.
Additional voluntary life insurance.
Continuing education opportunities.
Free prescription or non-prescription safety glasses annually.
Annual voluntary uniform stipend.
Voluntary daily pay option.
May be eligible for bonus opportunities tied to individual or business initiatives.