Auto Auction Administrative Coordinator

AAAG-NEVADA LLC•North Las Vegas, NV

20h•$18 - $22•Onsite

About The Position

America's Auto Auction is seeking an Auto Auction Administrative Coordinator for their Fleet Lease Department. This growing auto auction company is looking for an individual with a strong understanding of vehicles and prior experience in an automotive-related industry, such as auto auctions, dealerships, rental car companies, collision or body shops, insurance, transportation, logistics, or a related field. Previous administrative experience, especially combined with automotive industry experience, is also preferred.

Requirements

Strong organizational and time-management skills with attention to detail.
Excellent customer service, communication, and interpersonal skills.
Ability to multitask and prioritize effectively in a fast-paced environment.
Strong problem-solving and decision-making abilities.
Proficiency with computers and standard business software applications.
Self-motivated with the ability to work independently and as part of a team.
High school diploma or equivalent required.
Valid driver's license with good driving record.
Must be at least 21 years of age.
Able to pass pre-employment screening.
Able to sit and work at a computer for extended periods of time.
Able to communicate effectively in person, by phone, and electronically.
Able to use hands and fingers to operate office equipment.
Able to maintain close vision and adjust focus when reviewing documents or screens.
Able to work outside on the auction lot in all weather conditions.

Nice To Haves

A strong understanding of vehicles and prior experience in an automotive-related industry is preferred. Relevant experience may include auto auctions, dealerships, rental car companies, collision or body shops, insurance, transportation, logistics, or a related field.
Previous administrative experience, particularly when combined with automotive industry experience, is also preferred.
Auction, automotive, fleet, logistics, or related vehicle coordination experience preferred.

Responsibilities

Responsible for the evaluation and verification of vehicles consigned by commercial customers.
Verifies vehicle condition reports for accuracy, making changes when necessary, and communicating shortfalls to management.
Recommends value added repairs based on the condition and value of consigned vehicles; builds timely, high-quality estimates as identified by commercial account requirements.
Ensures pricing for repairs are within the thresholds of each account prior to suggesting the repairs.
Moves vehicles through the reconditioning process including Body, Mechanical, and Detail in preparation for sale.
Designates vehicle disclosures and conditions based on NAAA and Commercial Account Guidelines
Responsible for timely and thorough communication with commercial accounts regarding conditions, recommendations, and all matters pertaining to their consignments.
Designates and ensures vehicles are ready for scheduled sale dates and ensures vehicles are prepped and staged for sale within the required timeline.
May move and stage vehicles throughout the facility in support of auction operations.
Ensure removal of all Personally Identifiable Information (PII) from vehicles.
Deliver customer service in line with company values and standards.
Communicate professionally with customers, vendors, and internal teams.
Address customer inquiries and complaints promptly; escalate issues to management as needed.
Maintain productivity goals and deliver high-quality results within established timeframes.
Maintain cleanliness and organization in the work area.
Stay current on industry technologies, tools, and vehicle models.
Perform additional duties as assigned by management.
Follow all company and client protocols, compliance requirements, and confidentiality guidelines.