Auto Adjuster I, II or Sr.

AllstateUSA - PA (Remote), VT
$21 - $117,700Remote

About The Position

National General, a part of The Allstate Corporation, is seeking an Auto Adjuster to support claims across the Northeastern region. This is a fully remote position with a 12:00 p.m. – 9:00 p.m. EST schedule. The team manages a variety of auto claims with lower policy limits, with some potential exposure to MMR. This role is ideal for someone looking for an afternoon shift and eager to grow their career in the auto insurance field.

Requirements

  • Accident Claims
  • Auto Insurance
  • Auto Insurance Claims
  • Automobile Accidents
  • Case Management
  • Claims Administration
  • Claims Resolution
  • Claims Review
  • Customer Service
  • Insurance Claims
  • Insurance Claims Investigations
  • Insurance Coverage Analysis
  • Insurance Investigation
  • Insurance Policies
  • Liability Analysis
  • Liability Insurance
  • Liability Investigations
  • Negotiation

Responsibilities

  • Applies advanced understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department.
  • Handles investigation regarding all aspects of advanced auto claims (coverage, liability and damages) with the exercise discretion and independence within increased level of authority.
  • For claims involving injuries (if handled), learns how to review, evaluate, and negotiate basic to moderate injury claims.
  • Recognizes and identifies body parts of a vehicle and understanding other potential property damage.
  • Identifies customer needs and works to meet those needs using appropriate customer service skills.
  • Determines subrogation or fraud potential and how to handle.
  • Applies increased experience in the Adjuster II level or a rotation into a specialty position (Coverage, Investigation Specialist, Total Loss, Initial Handler, Extended Handler, etc.).

Benefits

  • Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.
  • Monthly connectivity reimbursement for eligible remote employees.
  • Dedicated, private workspace free from distractions, along with appropriate desk and seating (for remote work).
  • Reliable internet with minimum speeds of 50 MB download and 5 MB upload (for remote work).
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