Audit Specialist (Remote)

Davies • Home, AL

2d • Remote

About The Position

Davies North America is seeking an experienced Premium Audit Specialist to provide services and analysis for its Premium Audit QA department. The role performs quality reviews in the Audit QC Department to help ensure audits meet regulatory, client-specific, and Afirm QC requirements. It also processes client returns for correction, tracks and analyzes return metrics, develops action plans to address recurring issues, and coordinates quality-related information with the QA team. The specialist provides ongoing feedback on client reporting and data related to quality, and assists the Premium Audit QA Director with reporting, team coordination and communication, and other daily duties.

Requirements

• High school diploma.
• At least 3 years of premium audit experience; the posting states 3–5 years of related experience.
• Extensive knowledge of manual rules, including the Basic Manual, Commercial Lines Manual, and state-specific manuals for independent bureau states.
• Thorough experience using PAAS, including codes, bulletins, FAQs, and the Chart of State Exceptions.
• Proficiency in workers’ compensation and general liability audits.
• Strong computer skills and knowledge of Microsoft Office, PowerPoint, and Excel; Excel proficiency is critical for analytics and metric tracking.
• Excellent written and verbal communication skills, including the ability to clearly and concisely identify errors and explain steps for resolution.
• Ability to work independently with minimal direction.
• Strong analytical skills, motivation, and attention to detail.
• Strong organizational skills.
• Dependability, adaptability, and ability to work as part of a team.

Nice To Haves

• 4–5 years of premium audit experience.
• Knowledge of garage and auto liability audits.

Responsibilities

• Review premium audits, including workers’ compensation, general liability, and garage audits, conducted through physical, remote physical, virtual, phone, or mail methods.
• Independently determine whether each audit meets Afirm QC, state-specific, and client-specific requirements.
• Validate time charges against audit details or explanations.
• Manage the inventory of audits requiring review.
• Support auditor quality by providing technical assistance and clear feedback during reviews or as requested by Davies QC Department management.
• Meet production requirements and expectations.
• Facilitate processing of quality-related client returns.
• Record metrics and data relating to client correction returns and other client reporting related to quality.
• Analyze quality metrics and develop actionable steps to prevent similar issues in the future.
• Coordinate QA-related communication with the QA, training, and operations teams.
• Assist the Premium Audit QA Director with daily reporting, team oversight, and other assigned tasks.
• Perform other duties as assigned.
• Maintain regular and dependable attendance and be available to perform job responsibilities during established work hours.

Benefits

• Medical, dental, and vision plans.
• 401(k) plan with employer matching.
• Discretionary Time Off for exempt employees and Paid Time Off for non-exempt employees.
• Paid holidays.
• Life insurance.
• Short-term and long-term disability coverage.
• Paid sick leave, paid family leave, paid parental leave, and other mandated benefits where required by applicable law.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED