Audiovisual/ Video Telecommunications Analyst
About The Position
Bowhead is seeking an Audiovisual/Video Telecommunications Analyst for its DTRA Multimedia Support Services effort in Fort Belvoir, Virginia. The contract provides printing, photography-videography, graphics, and audiovisual/video teleconferencing (AV/VTC) support services to the DTRA VI Division. The analyst operates AV/VTC equipment according to DTRA standards, operating procedures, and manufacturer instructions, and provides on-site support for meetings, special events, and conferencing across DTRC and Defense Logistics Agency (DLA) facilities. The role coordinates and schedules customer requirements, supports conferencing sessions and events, assists presenters with equipment and media capabilities, and maintains the Conference Center scheduling calendar and reference materials. The analyst works with technical support staff and the DTRA Webcasting team, helps ensure equipment is operational, and sets up, operates, and removes AV equipment as needed. The position requires a current Top Secret security clearance; U.S. citizenship is required for that clearance at this location.
Requirements
- At least seven years of experience with AV and VTC system operation skills and qualifications operating equipment or systems that provide private-sector conferencing services.
- Knowledge of Microsoft Windows and Apple operating systems; computer systems and client stations, including hardware and software; large-screen video displays; wireless microphones and presenter timers; Microsoft Office Suite; and interfaces supporting presentation platforms such as Macintosh, PC, and Windows XP.
- Knowledge of teleconferencing and AV equipment and capabilities, methods, protocols, and procedures for general visual effectiveness.
- Proficiency in Microsoft Office, including Excel, PowerPoint, and Word.
- Strong interpersonal skills.
- Strong attention to detail.
- Must currently hold a Top Secret security clearance.
- U.S. citizenship is required for Top Secret clearance at this location.
- Ability to lift up to 50 pounds.
- Ability to stand and walk for prolonged periods and to twist, bend, and squat periodically.
Nice To Haves
- Bachelor's degree preferred.
Responsibilities
- Operate VTC and AV equipment in compliance with DTRA standards, operating procedures, and manufacturer instructions.
- Provide on-site support for internal and external special events, including serving as the primary point of contact for Conferencing Center AV/VTC use and operations.
- Schedule and coordinate customer requirements in advance for conferencing events and VTC sessions in DTRC and DLA conference and meeting rooms.
- Schedule and operate sessions using DISA Global Video Services (GVS), an IP-based VTC service.
- Receive AV/VTC system reservation requests, schedule calls with outside personnel, and attend calls as requested to provide support and maintain operations.
- Assist with AV/VTC support in the Executive Conference Room and Executive Briefing Room.
- Facilitate and assist presenters with equipment requirements; train users on media capabilities such as PowerPoint presentations and connecting laptops to systems when requested.
- Schedule reservations for conference and meeting rooms and maintain the Customer Request Center Scheduling Calendar.
- Review reservation requests and make decisions about approval based on factors such as room size and technical-support availability.
- Coordinate with technical support staff to stay informed about Conference Center capabilities and communicate them to clients.
- Coordinate with the DTRA Webcasting team to support Directorate and stakeholder needs.
- Arrange and remove equipment and furniture as required by customers.
- Maintain reference binders containing room layouts, procedures, maps, and policies.
- Ensure optimal operational capability of AV/VTC equipment at the DTRC site and three DLA conference rooms, and provide feedback during quarterly Periodic Review Meetings.
- Deliver and set up DTRA-owned portable projectors, podiums, cordless speaking devices, and other audiovisual equipment as requested.
- Operate Government-provided audio and music for DTRA events.
- Operate or assist with operating the session control panel, studio control unit, and high-resolution graphics.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
