Audio Visual Technician - Philadelphia

Live! Casino and Hotel Philadelphia • Philadelphia, PA

12d

About The Position

The Audio Visual Technician maintains a clean, safe, fast, friendly, and fun environment for guests, team members, and company assets, with an emphasis on safety, comfort, and excellent service. The role installs, troubleshoots, repairs, and supports audiovisual equipment and control systems, including equipment used for events, entertainment, conference and training rooms, and back-of-house, marketing, and media systems. The technician also maintains AV inventory and works flexible hours, including evenings, overnights, weekends, holidays, and participation in an on-call rotation.

Requirements

• Minimum of 2 years of experience in Audio/Visual.
• Experience with audio/video setup and maintenance.
• Knowledge of audio and video signal flow.
• Knowledge of IT network infrastructure.
• Ability to install new hardware and maintain existing hardware.
• Advanced knowledge of audiovisual and AV control systems.
• Strong guest service skills.
• Effective and efficient communication skills.
• Excellent technical, problem-solving, interpersonal, oral, and written communication skills.
• Ability to take responsibility for independent, self-directed action.
• Ability to perform assigned duties under frequent time pressure in an interruptive environment.
• Strong time-management skills.
• Ability to work effectively independently and as part of a team.
• Ability to divide attention among several ongoing activities, projects, or assignments.
• Ability to work flexible hours, including evenings, overnights, weekends, and holidays, and participate in the on-call rotation program.
• Must comply with state gaming regulations, which may include obtaining a license.
• Ability to lift and/or push up to 80 pounds; stand for up to 4 hours at a time; work in small, confined areas; bend at the waist; work from a ladder at 8 and 12 feet; and reach above the head.

Nice To Haves

• Technical degree or certification.
• Experience with QSys, Crestron, ETC, Mosaic, Paradigm, and/or Analog Way.

Responsibilities

• Install, troubleshoot, repair, and provide end-user support for AV equipment and control systems, including peripherals, PCs, speakers, TVs, LED walls, amplifiers, RF equipment, Ethernet hardware, cabling systems, control system hardware, and AV-related software.
• Set up, operate, and troubleshoot video and audio systems.
• Maintain AV equipment inventory and request replacements or additional inventory as needed.
• Maintain and assist with back-of-house AV systems, including conference rooms and training rooms.
• Assist and advise on special event systems support, entertainment systems, back-of-house AV systems, and marketing and media systems.
• Comply with non-uniformed appearance standards while on duty.
• Work flexible hours, including evenings, overnights, weekends, and holidays, and participate in the on-call rotation program.
• Help ensure the safety and security of guests, clients, entertainers, and team members.
• Perform other duties as assigned.

Benefits

• Comprehensive health coverage for full-time and part-time team members and eligible dependents.
• Retirement savings options.
• Free uniforms.
• Free parking.
• Discounted meals.
• Service and attendance bonuses.
• Tuition reimbursement.
• Discounts on hotels, theme parks, travel, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed