Audio Visual Technician II - MGM Grand Detroit

MGM Resorts International•Detroit, MI
•Onsite

About The Position

MGM Grand Detroit is seeking a detail-oriented A/V Technician to maintain and support the property’s lighting, sound, television, and special effects systems. The role supports events across banquet productions, casino operations, and entertainment, ensuring technology is operating effectively and guests have a high-quality experience. The technician sets up and maintains event equipment, inspects and repairs A/V systems, troubleshoots equipment issues, and helps maintain an organized inventory and safe work environment. The position also organizes event-related work and helps guide A/V Technician I staff in understanding the work environment and practices.

Requirements

  • High school diploma, GED, or equivalent.
  • Three years of A/V industry experience troubleshooting and performing repairs on lighting, sound, and special effects systems.
  • Ability to work a varied shift, including weekends, holidays, and evenings.

Responsibilities

  • Provide event support based on work orders and management requests, including setting up equipment, connecting and taping down cables, setting up easels and flipcharts, and setting up TVs.
  • Perform routine maintenance, inspect and clean equipment, replace broken equipment, clean projectors, inspect and replace light bulbs, and change projector lamps.
  • Maintain a safe, clean, and clutter-free work environment, including cleaning A/V closets and reorganizing equipment.
  • Help maintain equipment inventory, update the inventory database, and periodically compare database records with equipment in storage.
  • Install, modify, upgrade, and repair A/V equipment and maintain and improve lighting, sound, television, and special effects systems.
  • Lead troubleshooting of lighting, sound, television, and special effects systems; identify defective devices and make repairs to restore service.
  • Troubleshoot and support digital signage, TV setups and set-top boxes, video streaming, projectors, fire-effect systems, and high-end lighting systems.
  • Organize event-related work so A/V Technician I staff can handle base services and, as staffing permits, perform higher-end functions; help them understand the work environment and practices.

Benefits

  • Health and income protection benefits for eligible employees.
  • Programs and networking opportunities to help employees get promoted.
  • Hotel, food and beverage, retail, and entertainment discounts.
  • Free access to the employee fitness center.
  • Free meals in the employee dining room.
  • Free parking.
  • Wellness incentive programs supporting physical and mental health.
  • Volunteer opportunities to give back to the community.
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