Job 2965 Audio-Visual Media Administrator

Arizona Department of AdministrationPhoenix, AZ
$66,135Hybrid

About The Position

This position is responsible for providing technical assistance and recommendations for all the audio-visual and media needs for the AOC and other court locations. This position is also responsible for providing superior customer service, responsiveness, tact, and the ability to diagnose issues quickly. Traveling and working alongside both members of the Executive Office and Judicial Suites is also a key role for this position. Additionally, this position will maintain and oversee existing audio-visual media inventory needs, be responsible for video and editing skills to create various content, provide instructions to personnel on the use of audio-visual systems, and repair or oversee the repair of broken audio-visual equipment. This position will also maintain and administer the Streaming Content Server, maintain all video systems for Remote Court Reporting, present training classes on the use and operation of audio-visual, Streaming, and Video Conferencing equipment, prepare evaluations of software or hardware, and recommend improvements or upgrades, and attend project planning and coordination meetings as directed by IT Support Services Manager. Public Service Loan Forgiveness (PSLF) Program qualified employer.

Requirements

  • Bachelor’s degree in a related field and five years of relevant work experience. Additional experience may substitute for education.
  • In-depth knowledge of audio-visual and media technologies that include audio recording and video streaming products.
  • Extensive knowledge of setting up, programming, operating & maintaining enterprise-level audio-visual equipment and hardware and software installation and configuration.
  • The ability to quickly and effectively analyze software and hardware problems.
  • The ability to implement solutions.
  • The ability to establish productive working relationships with diverse customer groups.
  • Currently authorized to work in the United States on a full-time basis.

Nice To Haves

  • Skilled in using the M365 suite, including Visio.

Responsibilities

  • Providing technical assistance and recommendations for all audio-visual and media needs for the AOC and other court locations.
  • Providing superior customer service, responsiveness, and tact.
  • Diagnosing audio-visual issues quickly.
  • Traveling and working alongside members of the Executive Office and Judicial Suites.
  • Maintaining and overseeing existing audio-visual media inventory needs.
  • Utilizing video and editing skills to create various content.
  • Providing instructions to personnel on the use of audio-visual systems.
  • Repairing or overseeing the repair of broken audio-visual equipment.
  • Maintaining and administering the Streaming Content Server.
  • Maintaining all video systems for Remote Court Reporting.
  • Presenting training classes on the use and operation of audio-visual, Streaming, and Video Conferencing equipment.
  • Preparing evaluations of software or hardware and recommending improvements or upgrades.
  • Attending project planning and coordination meetings as directed by IT Support Services Manager.

Benefits

  • Accrued vacation pay and sick leave
  • 10 paid holidays per year
  • Health and dental insurance
  • Retirement plan
  • Life insurance and long-term disability insurance
  • Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance
  • Option of a full-time or part-time remote work schedule
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