This position is responsible for providing technical assistance and recommendations for all the audio-visual and media needs for the AOC and other court locations. This position is also responsible for providing superior customer service, responsiveness, tact, and the ability to diagnose issues quickly. Traveling and working alongside both members of the Executive Office and Judicial Suites is also a key role for this position. Additionally, this position will maintain and oversee existing audio-visual media inventory needs, be responsible for video and editing skills to create various content, provide instructions to personnel on the use of audio-visual systems, and repair or oversee the repair of broken audio-visual equipment. This position will also maintain and administer the Streaming Content Server, maintain all video systems for Remote Court Reporting, present training classes on the use and operation of audio-visual, Streaming, and Video Conferencing equipment, prepare evaluations of software or hardware, and recommend improvements or upgrades, and attend project planning and coordination meetings as directed by IT Support Services Manager. Public Service Loan Forgiveness (PSLF) Program qualified employer.
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Job Type
Full-time
Career Level
Mid Level