Audio Visual Engineer

Salinas Valley Health•Salinas, CA

5d•Onsite

About The Position

Under the general direction of the Audio-Visual Engineering Manager, the Audio-Visual Engineer is responsible for the management of Information Technology (IT) collaboration platforms, including audio, visual, messaging, and document sharing solutions. This role involves delivering audio-visual and video conferencing services, troubleshooting as necessary, and demonstrating independent judgment and discretion, especially during confidential meetings. The Audio-Visual Engineer acts as a team player, fostering continuous learning and performance improvement, and may provide end-user training on video conferencing solutions. The position requires defining requirements for audio-visual and video collaboration events, administering enterprise collaboration systems, managing audio-visual equipment and video conferencing solutions, performing routine maintenance, and handling system updates and upgrades. Collaboration with clients to ensure proper functioning and configuration of video conferencing solutions for meetings and events is key. Maintaining accurate equipment inventory, maintenance schedules, and lifecycle management, including software updates, is also a responsibility. The role involves managing video conferencing solutions for optimal performance, providing technical support, troubleshooting, and training, and suggesting future enhancements. Ensuring seamless integration of updates and upgrades into existing solutions and managing the day-to-day operations of support teams to ensure operational readiness and effective resource utilization are critical. Safeguarding protected health information and maintaining professional growth are also expected. This role integrates security requirements and best practices into IT operations and performs other assigned duties.

Requirements

A minimum of a High School diploma or GED required.
Minimum of five (5) years’ experience within audio-visual technologies required.

Nice To Haves

Associate's degree preferred.

Responsibilities

Management of Information Technology (IT) collaboration platforms including, but not limited to, audio, visual, messaging and document sharing solutions.
Delivering audio visual, video conferencing services to our clients, troubleshooting as necessary.
Demonstrates independent judgment and discretion since they are often present during confidential and/or sensitive meetings and events.
Participates in defining requirements for audio visual and/or video collaboration events to include client requirements such as space, equipment, video conferencing objectives.
Administers and manages enterprise collaboration systems and solutions.
Manages audio-visual equipment and video conferencing solutions, performing routine maintenance and managing system updates and upgrades.
Works with clients to ensure proper functioning and configuration of video conferencing solutions in preparation for meetings and other live events.
Maintains and manages accurate record of equipment inventory, maintenance schedules and lifecycle management, including software updates.
Manages video conferencing solutions to ensure proper functioning of video conferencing solutions such as software and hardware.
Provides technical support, troubleshooting and training on enterprise video conferencing and collaboration solutions, providing suggestions regarding future enhancements and needs.
Ensures that all updates or upgrades are appropriately integrated into existing video conferencing solutions.
Manage the day-to-day operations of the support teams to ensure continued operational readiness of existing systems and services, ensures resources are effectively utilized and all issues are handled appropriately.
Safeguards protected health information from any intentional or unintentional disclosure in compliance with applicable rules and regulations.
Maintains professional growth and development through seminars, workshops and professional affiliations.
Integrates security requirements and best practices into SVMHS IT operations.
Performs other duties as assigned.