Audio Visual Specialist

University of OklahomaNorman, OK
$50,300Onsite

About The Position

Join OU Information Technology and be part of a team that advances the University of Oklahoma's purpose: We Change Lives. Our work supports student success, research innovation, operational excellence, and meaningful service to our university community. If you are driven to solve complex problems, strengthen critical systems, and use technology to create lasting impact across One OU, we invite you to bring your talent, curiosity, and commitment to a team where your work matters. Are you a highly motivated professional who thrives in a fast-paced, high-performing, and service-focused environment? The University of Oklahoma's Learning Spaces team is seeking an AV Specialist to help create and sustain exceptional teaching and learning environments across the Norman campus. This role is ideal for someone who enjoys hands-on technology work, problem-solving, and collaborating with a dynamic team to deliver reliable, high-quality AV experiences. Based on campus with a standard schedule of 8:00 a.m. to 5:00 p.m., Monday through Friday, this position plays a vital role in supporting classrooms, conference rooms, and campus-wide AV systems that faculty, staff, and students rely on every day.

Requirements

  • Bachelor's degree.
  • 24 months of experience in audio-visual troubleshooting, support, installation, engineering, or system design.
  • Valid Driver's License to drive OU vehicles.

Nice To Haves

  • Experience with Crestron systems, including system installation, configuration, and troubleshooting.
  • Proficiency in terminating low voltage wiring such as Cat6, Cresnet, and speaker wire.
  • Prior experience supporting AV/IT systems in a higher education setting.
  • Strong interpersonal skills, including the ability to help navigate and de-escalate team-related challenges in a collaborative environment.

Responsibilities

  • Ensure operational continuity of AV systems across classrooms and conference spaces through proactive support and rapid troubleshooting
  • Install, maintain, and repair AV technologies, serving as a subject matter expert for system functionality and performance
  • Respond quickly and professionally to support requests, minimizing disruption to teaching and learning
  • Support and execute AV projects from planning through completion, including site surveys, coordination with vendors/contractors, and client communication
  • Develop and deliver training and documentation for both internal staff and campus users to improve service quality and consistency
  • Collaborate with the Learning Spaces team to enhance processes, expand knowledge sharing, and strengthen overall support capabilities

Benefits

  • Targeted salary $50,300 annually, based on experience
  • Benefits Eligible: Yes
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