Audio Visual Events Program Manager

High Bridge Consulting•Newark, NJ

3d•Onsite

About The Position

The Audio Visual Events Program Manager is responsible for operational planning, coordination, and program management of live events within the Audio Visual team. The role is the central point of contact for customers, vendors, and internal teams, coordinating structured planning and show calling to support seamless event delivery and customer satisfaction. It requires working knowledge of AV systems, with a primary focus on routing work, managing relationships, and improving live event production quality. The position supports in-person, virtual, and hybrid events, including live streams. It also includes event scheduling and pre-production, real-time production execution, post-production editing and archiving, and technical coordination and troubleshooting. The role is based 100% onsite in Newark, New Jersey.

Requirements

Working knowledge of AV systems.
Working knowledge of streaming platforms, live event systems, and meeting systems.
Understanding of cable infrastructure, equipment, and rack systems.

Responsibilities

Support and scale the Audio Visual Events Program through process improvement and operational rigor.
Plan events and guide cross-functional teams on the best approach.
Create run-of-show documents and drive pre-production planning.
Facilitate scheduling for event operations team members.
Provide operational excellence and technical leadership, identify root causes, and implement permanent solutions.
Collaborate with employees, contractors, and vendors to deliver in-person, virtual, and hybrid live events.
Manage vendor relationships, rentals, and stage crews.
Route work across technical teams to support timely, high-quality delivery.
Drive customer satisfaction throughout the event lifecycle.
Serve as show caller and manage real-time production execution for live events.
Facilitate and monitor key A/V meetings and events, including live streams.
Perform post-production AV activities, including editing for distribution, cataloging, and archiving.
Maintain working knowledge of streaming platforms, live event systems, and meeting systems.
Understand cable infrastructure, equipment, and rack systems to coordinate technical teams and troubleshoot escalations.