Audio Visual Events Program Manager
About The Position
The Audio Visual Events Program Manager is responsible for operational planning, coordination, and program management of live events within the Audio Visual team. The role serves as the central point of contact for customers, vendors, and internal teams, supporting seamless event delivery through structured planning, show calling, and a focus on customer satisfaction. Technical knowledge of AV systems is expected, while the primary focus is routing work, managing relationships, and improving the quality of live event production. The position supports in-person, virtual, and hybrid events and includes pre-production planning, event operations scheduling, vendor coordination, real-time production execution, and post-production activities. The role also provides technical oversight by maintaining knowledge of streaming and meeting systems, cable infrastructure, equipment, and rack systems to coordinate technical teams and troubleshoot escalations. The role is based in Newark, New Jersey and is 100% onsite.
Requirements
- Technical knowledge of A/V systems.
- Working knowledge of streaming platforms, live event systems, and meeting systems.
- Understanding of cable infrastructure, equipment, and rack systems.
Responsibilities
- Support and scale the Audio Visual Events Program through consistent process improvement and operational rigor.
- Plan events and guide cross-functional teams on the best approach.
- Create run-of-show documents and drive pre-production planning.
- Facilitate scheduling for event operations team members.
- Provide Operational Excellence technical leadership, identify root causes, and implement permanent solutions.
- Collaborate with employees, contractors, and vendors to deliver in-person, virtual, and hybrid live events.
- Manage vendor relationships, rentals, and stage crews.
- Route work across technical teams to support timely, quality delivery.
- Drive customer satisfaction throughout the event lifecycle.
- Serve as show caller and manage real-time production execution for live events.
- Facilitate and monitor key A/V meetings and events, including live streams.
- Perform post-production A/V activities, including editing for distribution, cataloging, and archiving.
- Maintain working knowledge of streaming platforms, live event systems, and meeting systems.
- Understand cable infrastructure, equipment, and rack systems to coordinate technical teams and troubleshoot escalations.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
