Audio Visual (AV) Specialist – DIRECTV Platform Support
About The Position
Vision IT is seeking an experienced Audio Visual (AV) Specialist to support DIRECTV platforms, cable television distribution systems, digital media suites, and multimedia broadcasting infrastructure at Los Angeles Air Force Base (LAAFB). The role supports reliable delivery of television and multimedia content from multiple external sources to internal cable TV networks, troubleshoots AV and network connectivity issues, and helps ensure supported systems operate securely and efficiently in a secure Department of Defense (DoD) environment. The specialist will collaborate with network engineers, system administrators, cybersecurity personnel, and mission stakeholders to maintain mission-critical communications and multimedia services. The position is full-time and onsite at LAAFB. Candidates must hold an active, current, maintainable DoD Secret security clearance and current CompTIA Security+ certification.
Requirements
- Active DoD Secret security clearance that is current and maintainable.
- Current CompTIA Security+ certification meeting applicable DoD 8570/8140 requirements.
- 5–10 years of experience supporting enterprise network, telecommunications, audiovisual, or related technical systems.
- Hands-on experience supporting DIRECTV platforms, cable television distribution, IPTV, or digital media distribution systems.
- Experience supporting AV equipment, video distribution infrastructure, multimedia systems, and television signal delivery.
- Experience supporting VoIP systems, voice gateways, and unified communications platforms.
- Strong understanding of TCP/IP, DNS, DHCP, VLANs, routing, switching, and QoS.
- Experience with Cisco networking and voice technologies.
- Ability to troubleshoot and resolve complex audio/video, network connectivity, and communications issues.
- Understanding of secure network operations and DoD cybersecurity requirements.
- Strong communication, documentation, analytical, and problem-solving skills.
- Ability to work full-time onsite at Los Angeles Air Force Base (LAAFB).
Nice To Haves
- Experience supporting AV and multimedia systems in a military or federal government environment.
- Familiarity with DIRECTV commercial or enterprise distribution platforms and headend equipment.
- Experience with IPTV, multicast video delivery, signal distribution, and digital media suites.
- Experience implementing DoD STIGs and supporting cybersecurity compliance activities.
- Experience providing technical support to geographically separated facilities or mission-critical operations.
- Relevant audiovisual and DIRECTV platform support experience.
Responsibilities
- Support and maintain DIRECTV platforms, cable television distribution systems, digital media suites, and multimedia broadcasting infrastructure.
- Configure, monitor, and troubleshoot video distribution systems that deliver content from multiple external sources to the internal cable TV network.
- Maintain and support DIRECTV receivers, signal distribution equipment, video interfaces, and associated AV infrastructure.
- Diagnose and resolve audio, video, signal quality, connectivity, and multimedia distribution issues.
- Support IPTV, multicast, digital media distribution, and related network-based video delivery technologies.
- Design, configure, maintain, and troubleshoot VoIP and enterprise communications systems.
- Configure and support routers, switches, firewalls, voice gateways, and associated network infrastructure.
- Support SIP, VLANs, Quality of Service (QoS), and unified communications technologies.
- Maintain network connectivity and provide technical support for Geographically Separated Units (GSUs).
- Ensure compliance with DoD cybersecurity requirements, Security Technical Implementation Guides (STIGs), and secure network operating procedures.
- Collaborate with systems administrators, cybersecurity teams, network engineers, and mission stakeholders to resolve technical issues.
- Develop and maintain technical documentation, network diagrams, equipment inventories, and operational procedures.
- Perform preventive maintenance, system testing, equipment configuration, and troubleshooting to ensure service availability.
- Provide technical support for complex AV, network, telecommunications, and multimedia system issues.
Benefits
- 401(k) plan with company matching contributions.
- Dental and vision insurance.
- Health insurance.
- Paid time off (PTO).
- Short-term and long-term disability insurance.
- Life and accidental death and dismemberment (AD&D) insurance.
- Voluntary supplemental benefits for critical illness, accident, and hospital care.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
