Audio Video Technician

Pyramid Global Hospitality•College Station, TX
•Onsite

About The Position

The Audio Visual Technician supports meetings, conferences, and special events by setting up, operating, and maintaining basic audio/visual equipment, including sound systems, projectors, cameras, lighting, computers, and related technology. The role works directly with clients, event planners, and hotel staff to provide professional, efficient service and ensure AV needs are met. It is suited to candidates with strong customer service skills who are eager to learn technical AV skills through hands-on experience and training. The position is part-time, with 16–29 hours per week depending on business forecasts and candidate availability. Days and shifts vary with event schedules and availability. Compensation is $14 per hour, paid biweekly.

Requirements

  • Excellent customer service and communication skills, including the ability to speak clearly and professionally with clients and colleagues.
  • Basic computer literacy, including email, file management, and PowerPoint.
  • Ability to lift 40 pounds regularly and safely handle equipment.
  • Ability to work flexible hours, including weekends, mornings, evenings, and holidays, based on event schedules and availability.
  • Ability to work independently and as part of a team.

Nice To Haves

  • Experience with video conferencing platforms such as Teams, Zoom, or Webex.
  • Exposure to audio/visual equipment, production, or event support.

Responsibilities

  • Set up AV equipment according to event orders and client needs.
  • Run cables, secure cords, and maintain safe pathways in event spaces.
  • Climb ladders up to 16 feet for signage, lighting adjustments, or equipment placement.
  • Transport equipment weighing up to 75 pounds using safe lifting techniques or carts.
  • Operate projectors, microphones, mixers, speakers, cameras, lighting controls, computers, and other AV devices.
  • Troubleshoot technical issues and assist clients with presentations and meeting tools.
  • Monitor live events and make adjustments to ensure smooth operation.
  • Greet clients, confirm AV requirements before events, and provide friendly, service-oriented support.
  • Explain technical information in an understandable way and collaborate with Event Services and other hotel departments.
  • Clean, store, and maintain AV equipment; perform basic repairs and report equipment issues.
  • Track equipment usage and maintain adequate inventory for upcoming events.
  • Review upcoming event orders and plan equipment use.
  • Complete basic documentation, logs, and inventories, and keep workspaces and storage rooms organized.
  • Protect and properly handle hotel AV assets.
  • Maintain a professional appearance and conduct, follow hotel policies and safety procedures, and complete required training.
  • Uphold the Texas A&M Hotel & Conference Center’s mission of exceptional hospitality and service excellence.

Benefits

  • 401(k) with company match and immediate vesting after 90 days of service.
  • Access to free wellness platforms, including SupportLinc and Ramsey SmartDollar, for the employee and household members.
  • Extensive training programs for hospitality and non-hospitality skillsets.
  • Pet insurance discounts.
  • Discounts at hundreds of properties in the Pyramid Global portfolio.
  • Medical, dental, vision, and supplemental benefits, including identity theft protection, legal assistance, and life insurance, for full-time employees.
  • Tuition or education reimbursement eligibility after 12 months of service for full-time employees.
  • Paid time off and retirement benefits.
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