Audio Video Technician

Pyramid Global Hospitality•College Station, TX
•Onsite

About The Position

The Audio Visual Technician supports meetings, conferences, and special events at the Texas A&M Hotel and Conference Center by setting up, operating, and maintaining basic audio/visual equipment. Equipment includes sound systems, projectors, cameras, lighting, computers, and related technology. The role works directly with clients, event planners, and hotel staff to provide professional, efficient service and meet AV needs. It is intended for candidates with strong customer service skills who are eager to develop technical AV skills through hands-on experience and training. The position is part-time, working 16–29 hours per week depending on business forecasts and candidate availability. Days and weekends vary according to business needs and availability. Compensation is $14 per hour, paid biweekly.

Requirements

  • Excellent customer service and communication skills, including the ability to speak clearly and professionally with clients and colleagues.
  • Basic computer literacy, including email, file management, and PowerPoint.
  • Ability to regularly lift 40 pounds and safely handle equipment.
  • Ability to work flexible hours, including weekends, mornings, evenings, and holidays, based on event schedules and candidate availability.
  • Ability to work independently and as part of a team.

Nice To Haves

  • Experience with video conferencing platforms such as Teams, Zoom, or Webex.
  • Exposure to audio/visual equipment, production, or event support.

Responsibilities

  • Set up AV equipment according to event orders and client needs.
  • Run cables, secure cords, and maintain safe pathways in event spaces.
  • Climb ladders up to 16 feet to place signage or equipment and adjust lighting.
  • Transport equipment weighing up to 75 pounds using safe lifting techniques or carts.
  • Operate projectors, microphones, mixers, speakers, cameras, lighting controls, computers, and other AV devices.
  • Troubleshoot technical issues and help clients with presentations and meeting tools.
  • Monitor live events and make adjustments to ensure smooth operation.
  • Greet clients professionally and confirm AV requirements before events begin.
  • Provide friendly, confident, service-oriented support throughout events.
  • Explain technical information in an understandable way.
  • Collaborate with Event Services and other hotel departments to support successful events.
  • Clean, store, and maintain AV equipment; perform basic repairs and report equipment issues.
  • Track equipment usage and maintain adequate inventory for upcoming events.
  • Review upcoming event orders to plan equipment use.
  • Complete basic documentation, logs, and inventories as required.
  • Maintain organized workspaces and storage rooms.
  • Protect and properly handle hotel AV assets, follow hotel policies and safety procedures, maintain professional conduct, complete required training, and uphold the hotel’s service standards.

Benefits

  • 401(k) with company match and immediate vesting after 90 days of service.
  • Access to free wellness platforms, including SupportLinc and Ramsey SmartDollar, for associates and household members.
  • Extensive hospitality and non-hospitality training programs.
  • Pet insurance discounts.
  • Discounts at hundreds of properties in the Pyramid Global portfolio.
  • For full-time associates: medical, dental, vision, and supplemental benefits, including identity theft protection, legal assistance, and life insurance.
  • For full-time associates: tuition or education reimbursement eligibility after 12 months of service.
  • Paid time off.
  • Retirement benefits.
  • Employee discounts at hundreds of U.S. and international properties.
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