Psc: Attorney Support & Accessibility Assistant

State of Illinois•Springfield, MO

8d•Hybrid

About The Position

The Illinois Department of Employment Security is seeking a detail-oriented Attorney Support & Accessibility Assistant for its Appeals Division. The position provides support to a visually impaired IDES Attorney by reading and summarizing case materials, preparing documents, and organizing hearing-related information. It also involves entering data into IDES systems, reviewing scanned documents, and using specialized software to help the Attorney conduct unemployment insurance benefit hearings and prepare decisions. The position is based at IDES headquarters in Springfield, Illinois, with required in-person reporting as operational needs dictate; the schedule may be weekly, monthly, or otherwise. Work hours are Monday through Friday, 8:30 a.m. to 5:00 p.m. An agency-supplied laptop is required. The position is classified as light work, with specified lifting, carrying, and possible walking, standing, sitting, pushing, or pulling demands. A detailed resume is required. Employment is contractual, hourly, and full-time. A background check and criminal-history self-disclosure are required.

Requirements

Knowledge, skills, and mental development equivalent to completion of high school.
At least one year of experience performing administrative or clerical duties in an office setting.
Illinois State Police background check and self-disclosure of any criminal history.
Use of an agency-supplied laptop.
Ability to meet the stated light-work physical demands, including lifting no more than 20 pounds at a time and frequently lifting or carrying objects weighing up to 10 pounds.

Nice To Haves

One year of professional experience proofreading and editing formal documents for grammar, spelling, punctuation, and clarity in a professional setting.
One year of experience performing clerical functions such as creating and organizing electronic files in the Windows environment.
Intermediate proficiency in Microsoft Office applications, including preparing and editing documents from templates, proofreading and formatting text, organizing electronic case files, and managing document-based workflows.
Working knowledge of PDF management software such as Adobe Acrobat.
One year of professional experience providing assistance or accommodations to visually impaired individuals in a work or volunteer setting.
One year of experience using assistive technology, including screen readers, OCR software, or magnification tools, to support accessibility in a work or volunteer setting.

Responsibilities

Prepare case files by synthesizing case-specific information from IDES systems into Microsoft Word templates.
Provide typed summaries of documents and other media.
Sort and organize case materials, including creating electronic folders and subfolders.
Respond promptly to Attorney inquiries regarding case materials.
Read work-related materials to the Attorney as needed.
Enter text and data into IDES systems for the Attorney as needed.
Assist with preparing and proofreading hearing decisions and related documents using Microsoft Office applications and IDES systems.
Use IDES remote meeting, recording, and telephone systems to assist the Attorney.
Use specialized computer programs and software the Attorney uses to review documents, conduct hearings, and prepare decisions.
Provide other reasonable visual-aid services needed to assist the Attorney with assigned job duties.
Complete required training and comply with IDES policies and procedures.
Maintain strict confidentiality of case-related information and comply with applicable privacy laws and IDES confidentiality policies.
Perform other necessary work-related tasks as determined by the Attorney or management.