PSC: ATTORNEY SUPPORT & ACCESSIBILITY ASSISTANT
About The Position
The Illinois Department of Employment Security (IDES) is seeking a detail-oriented Attorney Support & Accessibility Assistant in its Appeals Division. The position provides essential support to a visually impaired IDES Attorney by reading and summarizing case materials, assisting with document preparation, and organizing hearing-related information. The role includes entering data into IDES systems, reviewing scanned documents, and using specialized software to support unemployment insurance benefit hearings and the preparation of decisions. The position is hourly and full-time, with scheduled work Monday through Friday, 8:30 a.m. to 5:00 p.m. It is based at IDES headquarters in Springfield, Illinois; reporting to headquarters is required as necessary, depending on operational needs. The position requires use of an agency-supplied laptop, an Illinois State Police background check, and self-disclosure of criminal history. The work is classified as light work and may involve lifting and carrying, walking or standing, or mostly sitting with some pushing or pulling of controls.
Requirements
- Knowledge, skill, and mental development equivalent to completion of high school.
- At least one year of experience performing administrative or clerical duties in an office setting.
- Pass an Illinois State Police background check and self-disclose any criminal history.
- Use an agency-supplied laptop.
- Comply with IDES training requirements, policies, and procedures, and applicable confidentiality and privacy requirements.
Nice To Haves
- One year of professional experience proofreading and editing formal documents for grammar, spelling, punctuation, and clarity in a professional setting.
- One year of experience performing clerical functions such as creating and organizing electronic files in the Windows environment.
- Intermediate proficiency in Microsoft Office applications, including preparing and editing documents from templates, proofreading and formatting text, organizing electronic case files, and managing document-based workflows.
- Working knowledge of PDF management software, such as Adobe Acrobat.
- One year of professional experience providing assistance or accommodations to visually impaired individuals in a work or volunteer setting.
- One year of experience using assistive technology, including screen readers, OCR software, or magnification tools, to support accessibility in a work or volunteer setting.
Responsibilities
- Prepare case files by synthesizing case-specific information from IDES systems into Microsoft Word templates.
- Provide typed summaries of documents and other media.
- Sort and organize case materials, including creating electronic folders and subfolders.
- Respond in a timely manner to Attorney inquiries regarding case materials.
- Read work-related materials to the Attorney as needed.
- Enter text and data into IDES systems for the Attorney as needed.
- Assist with preparing and proofreading hearing decisions and related documents using Microsoft Office applications and IDES systems.
- Use IDES remote meeting, recording, and telephone systems to assist the Attorney.
- Use specialized computer programs and software the Attorney uses to review documents, conduct hearings, and prepare decisions.
- Provide other reasonable visual aid services needed to assist the Attorney with assigned job duties.
- Follow IDES training requirements, policies, and procedures.
- Maintain strict confidentiality of case-related information and comply with applicable privacy laws and IDES confidentiality policies.
- Perform other necessary work-related tasks as determined by the Attorney and/or management.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
