Attendee Registration Manager, Event

BCD•New York, NY

5d•$80,000 - $85,000•Hybrid

About The Position

BCD Meetings & Events (BCD M&E) is seeking an Attendee Data Manager to ensure the smooth execution of corporate events. This role involves managing the online registration and attendee participation details, working closely with clients and internal teams to deliver exceptional experiences. The ideal candidate thrives in a fast-paced, dynamic environment, possesses a keen eye for detail, and is a confident, client-facing self-starter who enjoys owning the registration and attendee management process. A passion for data and reporting, coupled with a collaborative spirit, is essential.

Requirements

Managing event registration in Cvent
Cultivating strong relationships with clients and vendors
Ensuring data integrity and conducting quality control checks
Leading projects, adhering to timelines and adjusting to curve balls
Workload management and expectation setting
Critical thinking, emotional intelligence and collaborative communication to problem solve
Experience with Cvent is a must.

Nice To Haves

1-3 years of experience in event registration using the Cvent platform.
Hands-on experience in managing room blocks and travel partnering with vendors
Hospitality industry experience or knowledge
A knack for organization and attention to detail
Attendee Hub, or other event management platforms is a plus.

Responsibilities

Leading the online registration process for assigned events ensuring data integrity and reporting using event technology databases and Excel
Managing attendee registration with precision and flair
Handling registrant inquiries via email and phone ensuring customer service excellence
Participating as a proactive and collaborative member of the assigned event logistics planning team providing solutions for our customers and event attendees
Navigating complex event logistics such as accommodations, travel and registration with ease