Attendant Customer Service Slots

Boyd Gaming • Shreveport, LA

2d • Onsite

About The Position

Boyd Gaming Corporation is a premier casino entertainment company in the United States. We are seeking individuals who will develop, apply, and maintain a friendly and courteous rapport with customers and employees. This role involves performing minor machine maintenance, completing department forms accurately, communicating via two-way radio, conducting slot floor activities to ensure protection of company property and funds, and maintaining the safety and cleanliness of assigned areas. A key responsibility is maintaining secure key controls at all times and paying/verifying jackpot winnings to customers while completing required documentation.

Requirements

• Must be at least 21 years of age.
• Must be knowledgeable about applicable gaming regulations and company policies.
• Must have excellent communication and customer service skills.
• Must be able to carry and communicate by two-way radio.
• Must be able to stand and walk for extended periods of time.
• Maneuver a weight of fifty pounds
• Must be able to obtain/maintain any necessary licenses and/or certifications.

Responsibilities

• Develop, apply, and maintain a friendly and courteous rapport with customers and employees.
• Perform minor machine maintenance, such as lock and unlock machine doors, clearing jams, replenishing paper, and resetting machines.
• Complete written department forms to document cash transactions, jackpot payouts, etc. in an accurate, legible manner.
• Carry and effectively communicate by two-way radio.
• Conduct slot floor activities to ensure protection of company property and funds; and maintain the safety and cleanliness of assigned areas.
• Maintain secure key controls at all times.
• Pay and/or verify jackpot winnings to customers and complete required written documentation.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed