Work Study Posn Student - ATS Student Technician

University of Wyoming • Laramie, WY

22h • $12 - $15 • Onsite

About The Position

This position provides front-line tech provisioning, equipment delivery and set-up, and in-person technical assistance. ATS Technicians provide diagnostics and troubleshooting for Student Computer Lab systems and printers, personal computers, tablets, and phones. All services focus on assisting students, faculty, and staff. The role is a resource for internet access in the dorms and UW apartments, and facilitates a check-out program consisting of laptops, tablets, and multimedia devices for students.

Requirements

• Enrolled College Student
• Customer Service experience
• Working knowledge of consumer technology
• Valid driver's license with a motor vehicle record (MVR) compliant with the Driving for University Business SAP
• Must be eligible, have received and accepted work study award through Student Financial Aid for the applicable semester and/or academic year.

Nice To Haves

• Willingness to learn
• Flexibility to work where needed
• Communication, both verbal and written
• Motivation to take initiative

Responsibilities

• Provide front line tech provisioning, equipment delivery and set-up, and in-person technical assistance.
• Provide diagnostics and troubleshooting for Student Computer Lab systems and printers, personal computers, tablets, and phones.
• Assist students, faculty, and staff.
• Serve as a resource for internet access in dorms and UW apartments.
• Facilitate a check-out program for laptops, tablets, and multimedia devices for students.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Associate degree