Atlassian Platform & Configuration Management Lead

DecisionPoint | Cortek•,

15h•Remote

About The Position

DecisionPoint seeks a senior Atlassian Platform & Configuration Management Lead to serve as the subject matter expert for Jira and Confluence for MODES Task #3 (Cloud, Cyber, Application Development) and lead the Task’s Change Control Board (CCB) process. This role configures and administers Jira projects, workflows, boards, backlogs, dashboards, permissions, and automation, and establishes Confluence spaces and knowledge-management structures. The position manages the change-control lifecycle, ensuring proposed changes are documented, assessed, reviewed by the CCB, approved or rejected, implemented, and traceable through closure. The role also develops program-visibility dashboards and metrics, trains and supports users, and continually improves Atlassian, backlog-management, and change-control practices. The position is fully remote.

Requirements

Active secret clearance or higher.
A bachelor’s degree in information technology, information systems, computer science, business, or a related field, or an equivalent permitted by the applicable labor category.
At least 7 years of relevant professional experience.
At least 5 years of hands-on Jira administration and configuration experience.
Significant hands-on experience administering Confluence.
Demonstrated experience independently building and configuring Jira projects, workflows, boards, and backlogs.
Advanced knowledge of Jira workflows, issue types, custom fields, permissions, dashboards, filters, automation, and JQL.
Experience creating and administering Confluence spaces, templates, permissions, and knowledge repositories.
Experience managing large product, project, or technical backlogs.
Experience supporting or facilitating a Change Control Board, Change Advisory Board, or comparable governance process.
Experience managing change requests from submission through approval, implementation, and closure.
Strong analytical, organizational, facilitation, technical-documentation, and stakeholder-communication skills.
Ability to work directly with Government stakeholders, program leadership, Product Owners, Scrum Masters, and technical teams.

Nice To Haves

Certified ScrumMaster, Professional Scrum Master, SAFe, PMI-ACP, or comparable Agile experience or certification.
Experience supporting federal or Department of Defense programs.
Experience serving as a senior Jira/Confluence administrator or Atlassian platform lead.
Atlassian Jira or Confluence administration certification.
Experience supporting Government Change Control Boards and formal approval processes.
Experience with Jira APIs, webhooks, marketplace applications, and advanced automation.
Experience integrating Jira and Confluence with GitHub, GitLab, Azure DevOps, ServiceNow, or CI/CD platforms.
Experience developing executive dashboards and automated Jira reporting.
Experience training and mentoring Jira and Confluence users across multiple teams.

Responsibilities

Serve as Jira and Confluence subject matter expert and administrator.
Design, build, configure, and maintain Jira projects supporting multiple products, projects, and teams.
Configure Jira workflows, issue types, custom fields, screens, permissions, notifications, components, versions, and project roles.
Create and maintain Scrum and Kanban boards, team backlogs, product backlogs, and project backlogs.
Establish consistent structures for capabilities, epics, stories, tasks, subtasks, defects, risks, dependencies, releases, and change requests.
Develop advanced JQL queries, filters, dashboards, reports, and Jira automation.
Identify and correct duplicate, stale, improperly assigned, incorrectly categorized, or poorly structured backlog items.
Establish Jira standards, templates, naming conventions, workflows, and governance across the program.
Create and administer Confluence spaces, templates, page structures, permissions, navigation, and documentation standards.
Integrate Jira and Confluence to provide traceability between work items, requirements, decisions, technical documentation, and change requests.
Serve as the operational lead and secretariat for the Change Control Board (CCB).
Manage change requests from submission and impact analysis through CCB review, approval, implementation, validation, and closure.
Coordinate technical, schedule, cybersecurity, operational, testing, and dependency impact assessments for proposed changes.
Prepare CCB agendas, change packages, decision materials, and supporting documentation.
Facilitate CCB meetings and document approvals, rejections, deferrals, decisions, and action items.
Ensure approved changes are traceable to Jira work items, documentation, releases, requirements, and applicable configuration baselines.
Track CCB actions and approved changes through implementation and closure.
Develop dashboards and metrics providing program leadership visibility into backlogs, changes, CCB actions, dependencies, releases, and work status.
Train and support Product Owners, Scrum Masters, project managers, technical teams, and other users in effective Jira and Confluence practices.
Continuously improve Jira, Confluence, backlog-management, and change-control processes.