Atlassian Cloud Migration Architect

NTT DATA Services•Upper Merion Township, PA

1d•$117,600 - $196,000

About The Position

NTT DATA is seeking an experienced Atlassian Cloud Migration Architect to lead the architecture and execution of enterprise-scale migrations from Jira, Jira Service Management (JSM), and Confluence Data Center to Atlassian Cloud. This is an architecture and hands-on migration role, not a Jira administration-only position. The architect assesses existing estates, identifies blockers and remediation needs, defines the target Cloud architecture, leads migration rehearsals and troubleshooting, and directs production cutovers. The role works with customer platform and application teams, security and IAM teams, Atlassian, Marketplace vendors, testing teams, and business stakeholders. The architect owns end-to-end migration strategy across Atlassian products, Marketplace applications, integrations, identity and access management, automation, scripting, and data/configuration. Responsibilities span discovery and readiness assessments, Cloud suitability, data cleanup, application assessment, migration waves, pilot and UAT migrations, production and delta migrations, stabilization, and hypercare. The role involves planning for large estates that may include thousands of projects and spaces, millions of issues and pages, multi-terabyte attachment stores, extensive customizations, complex permissions, large user populations, and multiple Marketplace applications. The position requires deep knowledge of Jira and Confluence configuration and data models, Marketplace application migration, ScriptRunner and customizations, integrations and APIs, Atlassian Cloud architecture, identity and SSO, licensing, security, compliance, governance, and Cloud platform limitations. The architect will assess and recommend whether customizations and integrations should be migrated, refactored, replaced, re-platformed, redesigned, or retired. They will also develop migration deliverables such as architecture designs, assessment reports, complexity matrices, integration inventories, migration and cutover runbooks, rollback strategies, validation frameworks, risk registers, operational readiness plans, and post-migration optimization roadmaps. The role is based in King of Prussia, Pennsylvania. The posting notes that remote or hybrid options may be available for many positions, but arrangements can change according to client requirements; in-office attendance may be required for meetings or events depending on business needs. The U.S. target compensation range is $117,600 to $196,000, with potential eligibility for incentive compensation based on individual or company performance.

Requirements

10+ years of overall IT experience preferred.
6+ years of hands-on Atlassian platform experience.
4+ years of Jira and Confluence administration or architecture experience.
4+ years of proven Data Center-to-Atlassian Cloud migration experience.
Participation in at least 2–3 enterprise-scale Data Center-to-Cloud migrations, including significant technical ownership on at least one migration.
Hands-on JCMA and CCMA experience, including leading at least one Atlassian Data Center-to-Cloud migration project.
3+ years of experience migrating Marketplace applications.
Strong ScriptRunner understanding, including Groovy scripts, scripted fields, Behaviors, listeners, workflow functions, conditions, validators, post-functions, jobs, REST endpoints, script fragments, custom JQL functions, automation, and integrations.
Strong REST API knowledge and experience troubleshooting migration failures.
Experience with enterprise IAM and SSO solutions.
Strong knowledge of Atlassian Cloud architecture and administration, including Cloud constraints and differences from Data Center.
Experience defining migration waves and cutover plans.
Ability to communicate architecture and migration risks to technical and executive stakeholders.
Hands-on capability to troubleshoot migration issues rather than relying entirely on Atlassian Support.
Ability to explain a personally troubleshot JCMA/CCMA migration failure, including what failed, how it was identified, logs/tools used, root cause, and remediation.
Knowledge of Jira and Confluence architecture, configuration, data, permissions, APIs, automation, and administration.
Knowledge of Atlassian licensing and subscription concepts, user tiers, JSM agent and customer access, Marketplace subscription models, and licensing optimization.
Understanding of Atlassian Cloud identity concepts, including managed accounts, product access, application roles, JSM agents and customers, and differences from Data Center LDAP/AD management.
Ability to assess integrations and customizations and recommend whether to migrate, refactor, replace, re-platform, redesign, or retire them.

Nice To Haves

Experience with estates containing 5,000+ Atlassian users, 500+ Jira projects, 1 million or more Jira issues, 500+ Confluence spaces, multi-terabyte attachment repositories, 10+ Marketplace applications, complex ScriptRunner implementations, multiple enterprise integrations, or strict security and compliance requirements.
Experience with regulated enterprise environments.
Knowledge of Atlassian Forge, Atlassian REST APIs, Atlassian Guard, Jira Automation, Cloud administration APIs, migration APIs, DevOps integrations, ITSM architecture, and asset/CMDB architecture.
Experience with platforms such as ServiceNow, GitHub, GitLab, Bitbucket, Jenkins, Azure DevOps, Microsoft Teams, Slack, Power BI, Splunk, and identity providers.
Experience with enterprise identity providers such as Microsoft Entra ID, Okta, and Ping Identity.
Relevant Atlassian certifications in Jira Administration, Jira Service Management, Confluence Administration, Atlassian Cloud, or Atlassian Organization Administration.

Responsibilities

Own the end-to-end technical architecture and migration strategy for Jira Software, Jira Service Management, and Confluence Data Center migrations to Atlassian Cloud, including Marketplace apps, custom integrations, identity, automation, scripting, and data/configuration.
Develop migration approaches using JCMA, CCMA, Atlassian-supported tools and APIs, Marketplace migration capabilities, and custom utilities or scripts where necessary.
Lead discovery, migration readiness and Cloud suitability assessments, data cleanup planning, application/plugin assessment, migration wave planning, pilot and UAT migrations, production and delta migrations, hypercare, and stabilization.
Plan migrations for very large Atlassian estates, including extensive project, issue, space, page, attachment, workflow, custom-field, permission, user, and Marketplace application volumes.
Assess Jira and Confluence configurations, data, permissions, customizations, and integrations beyond the administration interface.
Assess Marketplace applications for Cloud availability and parity, residency, migration paths and tooling, manual remediation, licensing, API differences, security, gaps, and replacement options.
Assess ScriptRunner scripts and other customizations, then recommend Cloud equivalents, automation, Forge apps, APIs, Marketplace replacements, external services, redesign, or retirement.
Assess custom Jira and Confluence integrations, recommend whether to migrate, refactor, replace, re-platform, or retire them, and apply modern Cloud extensibility models where appropriate.
Design Atlassian Cloud identity and access architecture, including organizations, managed accounts, domains, SSO, SCIM, MFA, provisioning, groups, user migration, and customer access.
Design enterprise Atlassian Cloud environments, including sites, products, sandboxes, administration, security boundaries, access control, residency, integrations, backup and restore, and business continuity considerations.
Support Atlassian licensing and subscription discussions, optimize product access and user tiers, and assess Marketplace application costs and overall platform TCO.
Lead estate discovery and produce a migration complexity heatmap covering standard migration, remediation, app-dependent migration, custom migration, redesign, unsupported items, and items to retire.
Hands-on troubleshoot migration failures, perform reconciliation reporting, and explain past personally handled JCMA/CCMA failures, including identification, tools/logs, root cause, and remediation.
Design migration waves based on business criticality, dependencies, user communities, applications, data volumes, and downtime constraints.
Define detailed cutover plans covering validation, change freeze, data and application migration, integration and identity transition, business testing, go/no-go checkpoints, rollback, and hypercare.
Work with security teams on SSO, MFA, provisioning, least privilege, audit logs, residency, classification, encryption, Marketplace security, third-party access, API tokens, OAuth, service accounts, and external collaboration.
Produce current- and target-state architecture, assessments, migration strategy and wave plans, runbooks, cutover and rollback plans, validation frameworks, risk and dependency registers, operational readiness plans, governance and administration models, and optimization roadmaps.
Communicate architecture decisions, migration risks, and plans to technical and executive stakeholders, customers, Atlassian, Marketplace vendors, and business teams.