Athletic Facilities Service Assistant

University of Arkansas • Fayetteville, AR

11d • Onsite

About The Position

The Athletic Facilities Service Assistant works under the general supervision of the Facilities Management Coordinator to conduct organized and efficient weekend security checks of University of Arkansas Athletic Department facilities. The position monitors and operates life-safety systems, facility controls, and the Avigilon camera system in assigned facilities and surrounding areas, and assists with security requests around the Stadium or other athletic venues as assigned. A work cell phone and vehicle are provided.

The role requires interaction with fans and staff, effective communication and public relations, and the ability to work both collaboratively and independently. It also requires trustworthiness in handling sensitive items such as keys, FOBs, and the work phone, reliable attendance, and the ability to maintain effective working relationships with supervisors, coworkers, other departments, and the public.

Requirements

• High school diploma.
• Ability to maintain a valid Arkansas driver's license.
• Public relations and customer service skills.
• Written and verbal communication skills.
• Ability and willingness to learn to use and maintain cameras and other devices for recording, analyzing, and summarizing information.
• Ability to interact effectively with all levels of management and with internal and external customers.
• Ability to give directions or instructions clearly, concisely, and courteously.
• Ability to organize and prioritize multiple tasks.
• Ability to operate a motor vehicle safely and properly in accordance with Arkansas driving law.
• Regular, reliable, and non-disruptive attendance.
• Ability to maintain effective working relationships with supervisors, coworkers, other departments, and the public.
• Trustworthiness in handling sensitive items such as keys, FOBs, and a cell phone.

Nice To Haves

• Security experience.
• Knowledge of department procedures and practices.

Responsibilities

• Conduct security checks of all athletic facilities.
• Check internal and external locks and doors, and turn off lights in athletic facilities.
• Respond to, monitor, and operate fire alarm systems serving athletic facilities.
• Monitor and operate automated building controls for the athletic facility complex, investigate systems that go into alarm, operate lighting controls, and adjust air handling units as instructed by a supervisor or on-site Digital Controls staff.
• Monitor and operate Avigilon cameras throughout athletic facilities, including searching recordings and regularly monitoring cameras.
• Assist with security requests around the Stadium or other athletic venues as assigned.
• Work with other staff and departments as a team while making decisions independently when required.
• Maintain effective working relationships and provide courteous communication and directions to fans, staff, and the public.

Benefits

• The University describes a benefits package that includes university contributions to health, dental, life, and disability insurance; tuition waivers for employees and their families; 12 official holidays; immediate leave accrual; and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary. This position is not benefits eligible.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED