ATE Field Technician

Crash Champions•Land O Lakes, FL

1d•Onsite

About The Position

The ATE Field Technician is a mobile, field-based role providing diagnostic, programming, and calibration services to Crash Champions locations. The position travels daily to customer sites and is responsible for delivering safe, accurate service and professional customer support. Technicians must ensure recommendations and documentation are honest and that only services required by OEM standards are performed. The technician performs a range of vehicle services, including diagnostics, calibrations, programming, scanning, and wire or connector repair. The role also includes test drives to verify system functionality, accurate service documentation and final billing, care of company-issued tools and vehicles, and participation in assigned training. Technicians work independently in shop environments and are expected to meet productivity and quality goals while maintaining flexible availability, including rotating Saturday coverage.

Requirements

2–5+ years of automotive experience servicing and diagnosing a wide range of vehicle systems.
Strong working knowledge of ADAS and electrical services, including calibrations (levels 1–3), programming, diagnostics, and wire or connector repair.
Proficiency with electrical diagnostic equipment such as multimeters, power probes, and resistors.
Ability to perform and interpret vehicle health scans using factory and non-factory tools.
Skill in reading and interpreting OEM and aftermarket service information and wiring schematics.
Ability to program vehicle modules using factory or approved non-factory software.
Clear, professional verbal and written communication skills for explaining technical findings.
Technological proficiency with platforms such as Outlook, Teams, and Word.
Strong work ethic, urgency, self-motivation, and a positive, professional representation of the ATE brand.
Willingness to continue learning, develop new skills, and grow within the role.
Comfort working independently in fast-paced shop environments.
Willingness and ability to travel daily to local or regional service locations using a company-provided vehicle.
Availability for rotating Saturday coverage, typically every other Saturday from 9 AM to 12 PM or as scheduled, and flexibility to support continuous market coverage.
Valid driver's license and safe driving record.
Ability to lift and carry up to 50 lbs and stand for extended periods in automotive shop environments.

Responsibilities

Deliver fast and accurate ATE service support to internal and external customers.
Travel daily to assigned service locations in a company-provided vehicle.
Perform vehicle diagnostics, calibrations, programming, scanning, and wire or connector repair.
Ensure services, particularly calibrations, are documented, required by OEM guidelines, and approved before execution in accordance with company policies.
Conduct test drives to verify system functionality and confirm successful repair outcomes.
Provide excellent customer service by handling difficult situations transparently and urgently, communicating promptly and professionally, and escalating concerns when needed.
Participate in team meetings and training sessions as assigned.
Care for, maintain, and secure ATE-issued tools, equipment, and vehicles.
Stay current on ATE and OEM protocols through required training and Champions Connect updates.
Meet productivity and quality goals at assigned service locations.
Accurately manage documentation and complete final billing before leaving the site, in accordance with MCP guidelines.
Work the assigned schedule, including Saturday coverage as required by market needs, and maintain flexible availability across assigned business days.
Perform additional duties as assigned.