ATE Field Technician

Crash Champions•Spokane, WA

6d•$25 - $40

About The Position

The ATE Field Technician is a mobile, field-based role providing diagnostic, programming, and calibration services to Crash Champions locations. The technician travels daily to customer sites and supports safe, accurate repairs while delivering strong customer service. Service recommendations and documentation must be handled with integrity, and only services required by OEM standards should be performed. The role includes servicing and diagnosing a range of vehicle systems, including ADAS and electrical systems, and maintaining accurate service documentation and billing. Technicians work independently in fast-paced shop environments, keep current with ATE and OEM protocols through training, and maintain ATE-issued tools, equipment, and vehicles. The position requires a valid driver’s license, a safe driving record, daily local or regional travel in a company-provided vehicle, and rotating Saturday availability.

Requirements

2–5+ years of automotive experience servicing and diagnosing a wide range of vehicle systems.
Strong working knowledge of ADAS and electrical services, including level 1–3 calibrations, programming, diagnostics, and wire or connector repair.
Proficiency with electrical diagnostic equipment such as multimeters, power probes, and resistors.
Ability to perform and interpret vehicle health scans using factory and non-factory tools.
Ability to read and interpret OEM and aftermarket service information and wiring schematics.
Ability to program vehicle modules using factory or approved non-factory software.
Clear, professional verbal and written communication skills for explaining technical findings.
Technological proficiency with platforms such as Outlook, Teams, and Word.
Strong work ethic, urgency, self-motivation, and the ability to represent the ATE brand professionally.
Willingness to continue learning, develop new skills, and grow in the role.
Comfort working independently in fast-paced shop environments.
Ability and willingness to travel daily to local or regional service locations using a company-provided vehicle.
Rotating Saturday availability is required, typically every other Saturday from 9 AM to 12 PM or as scheduled; flexible Saturday availability is needed for market coverage.
Valid driver’s license and safe driving record.
Ability to lift and carry up to 50 lbs and stand for extended periods in automotive shop environments.

Responsibilities

Deliver fast and accurate ATE service support to internal and external customers.
Travel daily to assigned service locations in a company-provided vehicle.
Perform vehicle diagnostics, calibrations, programming, scanning, and wire or connector repair.
Document services clearly, ensure services—particularly calibrations—are required by OEM guidelines, and obtain approval before performing them in accordance with company policies.
Conduct test drives to verify system functionality and repair outcomes.
Provide excellent customer service by handling difficult situations transparently and urgently, communicating promptly and professionally, and escalating concerns when needed.
Participate in team meetings and assigned training sessions.
Care for, maintain, and secure ATE-issued tools, equipment, and vehicles.
Stay current on ATE and OEM protocols through required training and Champions Connect updates.
Meet productivity and quality goals while traveling to service locations.
Manage documentation accurately and complete final billing before leaving the site, according to MCP guidelines.
Work the assigned schedule, including Saturday coverage as required by market needs, and maintain flexible availability across assigned business days.
Perform additional duties as assigned.