ASSURE Patient Specialist - Long Island, NY (1099 Contractor, Per Diem/On Call)

Kestra Medical Technologies•Long Island, NY
•Onsite

About The Position

The ASSURE Patient Specialist (APS) supports the sales organization and Regional Clinical Advisors by providing local patient fitting services. The specialist fits and trains patients to use a wearable defibrillator, with assignments dispatched from corporate headquarters. Kestra trains and certifies the APS. This is a paid per-fitting contractor position serving the Long Island, New York region, with a variable schedule that may include daytime, evening, and weekend assignments. The APS coordinates with prescribers, caregivers, and patients to arrange services; travels to hospitals, patients’ homes, and other healthcare facilities; measures patients to determine garment size; reviews and transmits required paperwork; and manages ASSURE system kits, garments, and electronic equipment. The specialist must follow the company’s patient-confidentiality pledge and hospital credentialing requirements. Work involves frequent regional travel, variable travel conditions, and possible exposure to infectious disease in hospital and clinic settings.

Requirements

  • At least 1 year of paid patient-care experience; experience as a family caregiver does not qualify.
  • Clinical or engineering background, which may include nursing, cardiac device sales, clinical engineering, catheterization lab technology, physician assisting, or ECG technology.
  • Disclose a personal NPI number, if applicable.
  • Complete a background check.
  • Be able to pay for vendor credentialing upfront during a 90-day probationary period.
  • Experience educating patients and/or clinicians.
  • Valid driver’s license in the state of residence and a good driving record.
  • Ability to consistently work in the field in and around the region.
  • Disclose potential relationships and referral sources.
  • Ability to achieve credentialing for hospital-system entry, including documentation of vaccination and immunization status, passing background and drug-screening checks, reviewing and agreeing to hospital policies and procedures, and completing online courses such as HIPAA, Bloodborne Pathogens, and Electrical/Fire Safety.
  • Ability to travel by car.
  • Ability to lift up to 40 pounds unassisted, including lifting items in and out of a vehicle.
  • Ability to work extended hours when needed.
  • Adhere to patient-confidentiality requirements.

Nice To Haves

  • Knowledge of Microsoft Office, Excel, PowerPoint, and Microsoft Teams.
  • Direct cardiac patient-care experience, such as RN, RT, CVIS, paramedic, or CRM experience.

Responsibilities

  • Fit and train local patients to use a wearable defibrillator through assignments dispatched from corporate headquarters.
  • Provide patient instruction and build patient confidence using demonstrated patient-care skills.
  • Contact prescribers, caregivers, and patients to schedule services.
  • Travel to hospitals, patients’ homes, and other healthcare facilities to provide fittings.
  • Measure patients to determine the correct garment size.
  • Review and transmit paperwork needed for patients to receive the ASSURE garment and services.
  • Manage inventory of ASSURE system kits, garments, and electronic equipment used during fittings.
  • Maintain patient confidentiality in accordance with the company’s Pledge of Confidentiality.
  • Complete hospital-system credentialing requirements, including required documentation, screenings, policy reviews, and online courses.
  • Travel frequently by car within the agreed-upon geography.
  • Perform other duties or activities as assigned.
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