ASSURE Patient Specialist - Long Island, NY (1099 Contractor, Per Diem/On Call)

Kestra Medical Technologies Inc.•Holtsville, NY

About The Position

The ASSURE Patient Specialist (APS) conducts patient fitting activities in support of the sales organization and Regional Clinical Advisors, serving as a local patient care representative to provide effective and efficient fittings. The role involves fitting and training local patients to use a wearable defibrillator through assignments dispatched from corporate headquarters. Kestra trains and certifies the APS. This is a paid-per-fitting contractor position serving the Long Island, New York area, with per-diem/on-call assignments.

Requirements

At least one year of paid patient care experience; family caregiving does not qualify.
Clinical or engineering background, which may include nursing, cardiac device sales, clinical engineering, catheterization lab technology, physician assistance, or ECG technology.
Disclose a personal NPI number, if applicable.
Complete a background check; Florida and Ohio require a Level 2 screening paid for by Kestra.
Be able to pay vendor credentialing costs upfront during a 90-day probationary period.
Experience educating patients and/or clinicians.
Valid driver’s license in the state of residence and a good driving record.
Ability to consistently work in the field in and around the region.
Disclose potential relationships and referral sources.
Meet hospital-system credentialing requirements, which may include vaccination and immunization documentation, background and drug screening, agreement to hospital policies and procedures, and online courses such as HIPAA, Bloodborne Pathogens, and Electrical/Fire Safety.
Highly organized, service-oriented, and detail-oriented.
Strong interpersonal skills for communicating with clinicians and assisting them in providing patient care.
Interest in lifelong learning and continuous improvement.
Ability to travel by car and lift up to 40 pounds unassisted.

Nice To Haves

Knowledge of MS Office, Excel, PowerPoint, and MS Teams.
Direct cardiac patient care experience, such as RN, RT, CVIS, paramedic, or CRM experience.

Responsibilities

Fit and train patients to use the ASSURE wearable defibrillator through assignments dispatched from corporate headquarters.
Provide clear instruction and help patients feel confident using the device.
Contact prescribers, caregivers, and patients to schedule services.
Travel to hospitals, patients’ homes, and other healthcare facilities to provide fitting services.
Measure patients to determine the correct garment size.
Review and transmit essential paperwork needed for patients to receive the ASSURE garment and services.
Manage inventory of ASSURE system kits, garments, and electronic equipment used in fittings.
Adhere to the Pledge of Confidentiality and protect patient information.
Work assignments that may include daytime, evening, and weekend hours.