Asst Superintendent Ops - 90237855 - Washington

Amtrak•Washington, DC

21h•Onsite

About The Position

Amtrak connects businesses and communities across the country, employing over 20,000 diverse professionals. The safety of passengers, employees, and the public is a priority. Amtrak values include ‘Do the Right Thing, Excel Together and Put Customers First,’ and core capabilities include ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security.’ The company fosters diverse ideas, backgrounds, and perspectives to honor the past and build the future.

Requirements

Bachelor’s Degree in Business Administration, Transportation or related fields; or the equivalent combination of education, training and/or work experience.
7 or more years of prior relevant experience required.
Significant experience in: Transportation (specifically in passenger rail, commuter rail).
Demonstrated experience in the successful management of a supervisory staff as well as bargaining-unit craft employees with an emphasis on coaching.
Communicate effectively and reach across divisional, departmental and inter agency lines.
Build effective, working relationships necessary to improve MARC Commuter Rail service on the Northeast Corridor (NEC).
Must be a strong inter-personal communicator with excellent writing skills.
Must be able to perform effective root-cause analysis of problematic product, service and organizational situation, along with the ability to develop and successfully implement practical solutions in a timely and efficient manner.

Nice To Haves

Bachelor’s Degree or equivalent combination of education, training and/or relevant experience.
Plus 9 years of relevant work experience.

Responsibilities

Provide leadership and daily management of subordinate supervisors and their assigned employees based in Washington, DC, Baltimore and Martins.
Ensure employees perform their responsibilities and provide Commuter service in a safe manner consistent with Amtrak’s service standards, operating rules and procedures, and special instructions.
Work effectively to continuously improve assigned services and related customer satisfaction.
Provide leadership and management for division road foreman and trainmasters.
Execute and manage the Division safety plan in compliance with federal, state and local rules and regulations.
Manage the departmental budget and develop cost-effective operating crew couplets.
Work with CMS and supporting block training with the employees for the Southeast Division.
Ensure all bulletins, equipment, posting, etc. adheres to labor, federal and Amtrak regulations.
Enforce and manage the rules and regulations for Amtrak policies and operation practices.
Initiate no-compliance and recommend appropriate action.
Indirectly oversee new-hire locomotive engineer and assistant conductors on-the-job training programs.
Monitor OTP for the area of responsibility and recommend ways to improve performance in conjunction with freight carriers.
Oversee conductor remittance audits.
Respond to service disruptions and act as senior site commander when designated.
Ensure consistent compliance with established operating rules and other instructions along with all applicable Amtrak service standards as documented in TDRS/T.E.S.T.S. observations from train-riding and other supervisory oversight programs.
Team building and motivation is an absolute must.