ASST GM Delta Sky Club BOS

Compass Group•Boston, MA

9d•$85,000 - $92,500•Onsite

About The Position

As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities. We feed the employees of the nation's largest and most prestigious companies -- in every state and across all industries. As a member of Eurest's leadership and professional support team, you will help our 16,000 chefs, and in-unit associates excel as they deliver world-class meals in corporate cafes and executive dining rooms with on-site catering through vending innovations and more. Our company is innovative, high-performing, and fast-growing. Our teammates are enthusiastic, committed to quality and thrive on consistently delivering unparalleled results. And did we mention we work with exciting companies and at interesting locations? Grow your career with Eurest. Job Summary Are you ready to take your hospitality leadership career to new heights? Eurest is seeking a passionate, people-focused Assistant General Manager to assist and lead the VIP Delta Sky Club at Boston Logan International Airport The ideal Assistant General Manager is a hands-on hospitality leader who is passionate about creating exceptional guest experiences, developing high-performing teams, and delivering operational excellence in a premium airport lounge setting. They will embody Delta's commitment to service, professionalism, and hospitality while ensuring the Boston VIP Delta Sky Club remains a best-in-class destination for travelers.

Requirements

Five to seven years of upscale food service experience
Excellent leadership and organizational skills, flexible and adaptable to constant changes, and must possess attention to detail
Supervisory, scheduling, training, and coaching skills
Effective problem-solving and conflict management skills
Ability to multi-task as well as stay on task and concentrate with constant interruptions
Monitor food purchasing, food costs, preparation, production and inventory control
Prepare and monitor budgets, flash reports, financial targets and forecasts
Menu planning in consultation with chefs
Must be knowledgeable about HACCP controls along with proper storage and use of food
Monitor compliance with health and fire regulations regarding food preparation and serving
Review work procedures and operational problems to determine ways to improve service, performance, and/or safety.
Excellent communication skills, both written and verbal
Exceptional business etiquette and client relations
Manages time effectively and prioritizes tasks to meet deadlines
Excellent knowledge of Microsoft Office: Word, Excel, and PowerPoint
Strong catering experience required
ServSafe or Department of Health certification a plus

Nice To Haves

Bachelor’s degree is preferred, or equivalent professional experience

Responsibilities

Demonstrate expertise in all aspects of hospitality, foodservice, and lounge operations management, with a proven record of operational success.
Manage all financial aspects of the operation, including budgeting, forecasting, labor management, financial analysis, and reporting.
Lead and inspire a diverse team of managers and associates while promoting a culture of excellence, accountability, and guest-focused service.
Build and maintain positive working relationships with Delta representatives, airport stakeholders, suppliers, guests, and team members
Conduct regular management meetings and communicate organizational goals, performance expectations, and operational updates.
Analyze operational challenges, identify solutions, and make timely decisions to support service excellence and business objectives.
Ensure compliance with all company policies, health and safety regulations, airport requirements, and applicable local, state, and federal guidelines.
Perform operational audits to maintain standards related to food quality, sanitation, safety, service delivery, and recordkeeping.
Recruit, hire, onboard, train, coach, and develop management and hourly associates.
Drive employee engagement and retention through effective leadership, recognition, and professional development initiatives.
Maintain the elevated standards of hospitality and service expected within the Delta Sky Club environment.