Association Associate

Etherio•Washington, DC

9d•Hybrid

About The Position

The Association Associate supports the day-to-day operations and strategic initiatives for Etherio’s association management clients. This role is responsible for coordinating communications, educational programming, membership support, webinars, website updates, and event logistics to ensure smooth organizational operations and exceptional member experiences. The ideal candidate is highly organized, detail-oriented, customer-service driven, and capable of managing multiple projects in a fast-paced environment while working collaboratively with board members, volunteers, vendors, and internal staff.

Requirements

Bachelor’s degree or equivalent experience
Three years of professional experience, preferably in non-profit membership organizations.
Demonstrated achievements in organizational skills, and administrative responsibilities.
Excellent oral and written communication and interpersonal skills, including presentation and networking skills.
Proficiency in Microsoft Office (Word and Excel) required, with the ability to learn new software.
Familiarity with Association Management Software and Web Content Management Systems.
Proficient in database management and communication systems.

Responsibilities

Assist with the development and distribution of association communications, including emails, newsletters, social media content, announcements, and promotional materials.
Maintain and manage the content calendar.
Support marketing campaigns, sponsorship promotions, and member engagement initiatives.
Coordinate meetings and assist with meeting preparation and follow-up.
Coordinate program logistics from planning through execution, including scheduling, registration setup, speaker communication, and attendee support.
Provide live support and troubleshoot attendee or speaker issues as needed.
Track participation metrics, evaluations, and webinar analytics for reporting purposes.
Update and maintain website content, graphics, and program information.
Create and manage online forms and registration pages.
Ensure website content is accurate, timely, and user-friendly.
Monitor website analytics and assist with reporting.
Support planning and execution of conferences, meetings, and educational events.
Assist with attendee registration, speaker coordination, and event communications.
Prepare event materials including signage, name badges, certificates, and printed collateral.
Coordinate event supplies, giveaways, and shipping logistics.
Provide onsite event support, including registration assistance and attendee engagement.
Assist with donor, sponsor, and partner communications, including acknowledgments, follow-up correspondence, and stewardship activities.
Maintain accurate donor and sponsor records within the organization’s database or CRM system.
Support sponsorship fulfillment by coordinating deliverables such as logos, advertisements, promotional materials, and event recognition.
Help track donor and sponsor engagement, contributions, and campaign participation.
Assist in preparing donor reports, sponsorship summaries, and fundraising materials.
Provide administrative support for fundraising campaigns, sponsorship initiatives, and donor outreach efforts.
Provide administrative support for daily association operations, ensuring efficient and organized workflow across teams and programs.
Manage incoming and outgoing mail, packages, and correspondence in a timely and professional manner.
Process check deposits and maintain accurate records of payments, invoices, and financial documentation in accordance with organizational procedures.
Assist with data entry, database maintenance, document management, and record retention.
Schedule meetings, prepare agendas and materials, and assist with meeting coordination and follow-up.
Maintain confidentiality and professionalism when handling sensitive organizational and financial information.
Assist with special projects and additional administrative responsibilities as assigned.